SEUGI 2003

Vienna, Austria
June 17 - 19, 2003

Conference Proceedings

All documents are in PDF format.

Predicting churn behaviour for Optimus

Poste Italiane ICT Measurement

Customer Insight development in Vodafone Italy

Multilingual Computing with the 9.1 Unicode Server

A.R.P.A. - From Data to Analysis using an EDWH and the SAS Financial Management Solutions

Data Analysis in Supervision of Customs Adminstration:Enforcement Assessing System

The Changing Role of Human Resources in the 21st Century and the HR Scorecard

Intelligences Shapes Strategy

Using SAS Analytics from within Microsoft Office

SAS Enterprise Guide Future Directions

New Java components that exploit the SAS OLAP Server 9.1

Strategic Business Decisions powered by OLAP

Intelligent Storage - Results from real life testing

Intelligent Storage

Risk Management @ Electrabel: exploiting SAP BW data for pricing and exposure reporting in Energy Trading

Drug Approval, making the best treatments available safely, but quickly - using SAS at the heart of generic reporting systems.

Modelling the impact of climate change and weather related events

SAS Human Capital Management

Data Modelling in SAS - How SAS is Used for Research and Teaching to Enable Students to Become More Marketable

Data Mining on an IMS Data Base of Schizophrenic Patients: Assessing Unmet Need and Costs

The Data Warehouse Methodology as an input for Data Mining Analysis in Public Health Service

Introduction of a Balanced Scorecard in the Pharmaceutical Industry

SAS Manufacturing Intelligence Platform

The real impact of intelligent fraud prevention at Standard Bank

Gas Transportation Planning System in the Department of Economy of Gazprom

The challenges focusing on ROI (Return on Information)

TietoEnator - Building the Information Society

Intelligence at the Heart of Retail

SAS Interaction Management

Getting to know retail customers

Closing the loop with the Balanced Scorecard in a Swiss Hospital

Text Mining for tourism - The world of typical high quality restaurants in Piedmont

Customer Profitability - Dashboard and Strategic Sales Instrument

Managing Costs Better - Without Budgets

AstraZeneca Data Migration Project

Overview of webAF 3.0

Using ASP.NET to leverage data and processes in SAS Servers

The SAS XML/A Web Services Framework

Advanced Warehousing &Analytics for the Global Capital Markets

Managing in the Knowledge Economy

The shared vision that builds shareholder value

Situational Management Center

Metadata Strategies: your guide through the data jungle

Welcome to "Adminstration and Metadata" stream

Managing Installation and Migration in SAS 9.1 - an overview

Revenue Assurance in the telecommunication industry

Human Capital Management at SMC

How SAS Academic Intitative enables you to Bridge the gap between Academia and Business

The SAS Academic Intiative Featuring the Student Ambassadors: Building the future for our SAS Customers

The SAS Academic Intiative Featuring the Student Ambassadors: Building the future for our SAS Customers - Wrap Up

Performance Management with IT Balanced Scorecard - a brief introduction

Pre-canned analytics and SAS Industry Intelligence Solutions

SAS in Insurance

Showcase of SAS Business Intelligence

SAS IDP 2.0: Open the door to your information

3 Trends Affecting Supply Chain Thinking … and 4 things SAS is doing about it

SAS Marketing Optimization

Marketing Automation 3.1

Authorization and Security - Managing user rights and access restriction with the SAS Management Console

SAS ETL Studio @ work

Next Generation Warehousing with SAS 9.1

SAS Supply Chain Intelligence - Or how to manage the Flood

Project "Enhancement of business activities with suppliers"

Next Generation reporting with SAS 9.1: Reporting for the masses

SAS Information Maps: Cornerstone for SAS Business Intelligence

Performance Assessment Wiener Rotes Kruez

Intelligence and Analytics - The Winning Combination

Delivering Results to the Enterprise with SAS Stored Processes

Intelligent Storage - Using SAS OLAP Server 9

ICT Service Management Reporting

EMA One Year Later

Developing an Optimal Product Offering Strategy and Maximizing Overall Profitablility of Current Clients

Globalization in SAS 9

Opportunities for efficiency gains created by the availability of the Output Delivery System

SAS SPD Server 4.0 Scalable Storage for SAS Marketing Automation

SPDE engine usage made easy with the SAS 9.1 metadata architecture

Short-term forecasts for freight transportation planning in the Ministry of Russian Railways

The management scorecard - Departing from a Ministry and evolving to a citizen' service entity

Enhancing profitablity through customer intelligence

Second-generation data warehouse - strategic and tactics at the Vilnius Bank

Operational Risk Management Survey 2003

Addressing the challenges of achieving accurate demand forecasts in competitive energy markets

A SAS data warehouse as a strategic management tool for a small &medium savings bank

SAS Supplier Relationship Management Minimizing the cost and the risk - Maximizing the opportunities

IT Management Solutions in the telecom area

The HR Solution for a Self Government Institution

The value chain for IT Cost Management

Living on Risk or how Risk makes Profitable Revenue and linking this with Industry Trends

The Value of Text Mining in Pharmaceutical Laboratories

Using SAS Text Miner to extract intelligence from unstructured text sources

Best Practices in Data Warehousing Design and Implementation

Controlling - tool of the financial management

Creating and exploiting global human capital measures within The Royal Bank of Scotland Group

An Introduction to Genomics and SAS Scientific Discovery Solutions

Leveraging Intelligence for Better Results in Telecom

Nokia Mobile Phones - Performance Management in global operations with SAS ABM Solutions

Sustainable Corporate Performance in an uncertain Energy &Utility world with SAS Analytical Intelligence

Balanced Scorecard as a means of Strategic and Operative Planning

Making the most of Business Intelligence with SAS Data Quality

The Value of ETL and Data Quality

An Analytical CRM System to support Telecom Italia Marketing Actions

Using Activity based management analysis to determine and increase profitability in utilities

Embark for new career prospects

OPIS - A Web Enabled Clinical Data Warehouse Prototype

Why NWPG Chose ITSV

Integrated Analytics

The Topic Scoring Engine

The Human Resources Strategic Datawarehouse within Regione Umbria

Overview of the new components in AppDev Studio 3.0

SAS - Analytical CRM for Electricity Utilities

SAS 9 Architects the Future

An innovatory approach to the Human Resources development in complex organizational environments

Streamlining consolidation process, achieving information transparency

Putting Price Tags on Houses - Survival Analysis with Real Estate Data

Analytical CRM at Swisscom Fixnet - The data warehouse concept, mode development with Enterprise Miner and implementation

Using the SAS System for Teaching and Research - A Short Review of Co-operations between Statisticians and Medical Students

The implementation of a KPI system for the ministry of Finance of Belgium

Uncovering the Hidden Fiance Crime - the SAS Anti-Money Laundering Solution

New Directions in SAS Enterprise Miner for SAS 9.1

The Financial Environment

Customer Lifetime Value and it's determination using the SAS Enterprise Miner and the SAS OROS-Software

SAS Demand Intelligence

Demand-Driven Strategies for Increased Profitability: SAS Demand Intelligence (Part 2)

A Simplified Customer Analysis System for Millions of Telecom Customers Leveraging Analytical SAS Software

How SAS is Used for Research and Teaching to Enable Students to Become More Marketable

Shedding new light on decision support

Service Level Management - A Critical Success Factor for IT and Business

The Marketing Information System of Banca Mediocredito: a way to improve business analysing potential and served customers

Business Intelligence with SAS 9.1

Towards an automated procedure for annotation of gene products through SAS Methods

Are You Maximizing The Value of All Your Data? Using the SAS Bridge for ESRI with ArcGIS Business Analyst in a Retail Market Analysis

SAS: a Tool for the Technical Control of the Motor Insurance Management?

Data Mining for Predicting Customer Satisfaction

The SAS Credit Risk Solution

Optimizing Fraud Management Systems

SAS Credit Scoring In-House Scorecard Development Project

I knew my customer

Where are financial institutions now? Results of the joint SAS/RiskWaters operational risk survey

Basel II and Beyond

Where are financial institutions now? Results of the joint SAS/RiskWaters operational risk survey

Operational Risk Management Survey 2003

SAS balanced scorecard solution for strategic performance management

The changing role of Business Intelligence and the effect of Packaged Analytical Applications

SAS Value Chain Analytics - How can we make supply chain strategies more cost effective?

Applying financial transparency to the trading relationship using SAS Value Chain Analytics

China Railway Transporation Intelligent Decision Support System