SEUGI 2003
Vienna, Austria
June 17 - 19, 2003
Conference Proceedings
All documents are in PDF format.
Predicting churn behaviour for Optimus
Ricardo Almedia, WeDo Consulting
Poste Italiane ICT Measurement
Paolo Baldelli, Post Italiane S.p.A.
Customer Insight development in Vodafone Italy
Emanuele Baruffa, Vodafone
Multilingual Computing with the 9.1 Unicode Server
Stephen Beatrous, SAS Institute
A.R.P.A. - From Data to Analysis using an EDWH and the SAS Financial Management Solutions
GianPaolo Besenzoni, Cisalpina Previdenza; Gregorio Roberto Dominello, Cisalpina Previdenza
Data Analysis in Supervision of Customs Adminstration:Enforcement Assessing System
The Changing Role of Human Resources in the 21st Century and the HR Scorecard
Intelligences Shapes Strategy
Chris Boonzaier, Old Mutual
Using SAS Analytics from within Microsoft Office
Amarpal Brar, SAS Institute
SAS Enterprise Guide Future Directions
Amarpal Brar, SAS Institute
New Java components that exploit the SAS OLAP Server 9.1
Ingo Brenckmann, SAS Institute
Strategic Business Decisions powered by OLAP
Ingo Brenckmann, SAS Institute
Intelligent Storage - Results from real life testing
Ingo Brenckmann, SAS Institute; Jochen Kirsten, SAS Institute
Intelligent Storage
Ingo Brenckmann, SAS Institute
Risk Management @ Electrabel: exploiting SAP BW data for pricing and exposure reporting in Energy Trading
Drug Approval, making the best treatments available safely, but quickly - using SAS at the heart of generic reporting systems.
Jonathan Chainey, OPS Ltd; Rob Horton, Pfizer Ltd
Modelling the impact of climate change and weather related events
Seong Who Choo, Insurance Australia Group
SAS Human Capital Management
Carolyn Cobb, SAS Institute
Data Modelling in SAS - How SAS is Used for Research and Teaching to Enable Students to Become More Marketable
Iveta Stankovicova, Comenius University
Data Mining on an IMS Data Base of Schizophrenic Patients: Assessing Unmet Need and Costs
F. De Cooman, Business &Decision; G. Nuyts, Business &Decision
The Data Warehouse Methodology as an input for Data Mining Analysis in Public Health Service
Nathalie Coue, CSI Piedmonte
Introduction of a Balanced Scorecard in the Pharmaceutical Industry
SAS Manufacturing Intelligence Platform
Alexander Dahne, SAS Institute
The real impact of intelligent fraud prevention at Standard Bank
George Damianov, Standard Bank
Gas Transportation Planning System in the Department of Economy of Gazprom
The challenges focusing on ROI (Return on Information)
TietoEnator - Building the Information Society
Kenneth Dufvenmark, TietoEnator
Intelligence at the Heart of Retail
Chris Dunk, SAS Institute
SAS Interaction Management
Jens Echtermeyer, SAS Institute
Getting to know retail customers
Megan Fitzsimmons, OPSM Australia and New Zealand
Closing the loop with the Balanced Scorecard in a Swiss Hospital
Paul Fluckiger, Kantonsspital Obwalden
Text Mining for tourism - The world of typical high quality restaurants in Piedmont
Roberto Fontana, ATR - Osservatoria Turistico Regione Piemonte
Customer Profitability - Dashboard and Strategic Sales Instrument
Pien Fransen, ING Bank NL
Managing Costs Better - Without Budgets
AstraZeneca Data Migration Project
Dave Smith, SAS Institute; Paul Frost, AstraZeneca
Overview of webAF 3.0
Anton Fuchs, SAS Institute
Using ASP.NET to leverage data and processes in SAS Servers
Anton Fuchs, SAS Institute
The SAS XML/A Web Services Framework
Anton Fuchs, SAS Institute
Advanced Warehousing &Analytics for the Global Capital Markets
Bob Giffords, EuroMTS Limited &MTS S.p.A.
Managing in the Knowledge Economy
Stefan Gossler, SAS Institute
The shared vision that builds shareholder value
Stefan Gossler, SAS Institute
Situational Management Center
Natalia Gourkova, Russian Railways Ministry
Metadata Strategies: your guide through the data jungle
Achim Granzen, SAS Institute
Welcome to "Adminstration and Metadata" stream
Achim Granzen, SAS Institute
Managing Installation and Migration in SAS 9.1 - an overview
Achim Granzen, SAS Institute
Revenue Assurance in the telecommunication industry
Human Capital Management at SMC
Sandro Guidorizzi, Siemens Mobile
How SAS Academic Intitative enables you to Bridge the gap between Academia and Business
Nina Hanke, SAS Institute
The SAS Academic Intiative Featuring the Student Ambassadors: Building the future for our SAS Customers
Nina Hanke, SAS Institute
The SAS Academic Intiative Featuring the Student Ambassadors: Building the future for our SAS Customers - Wrap Up
Nina Hanke, SAS Institute
Performance Management with IT Balanced Scorecard - a brief introduction
Pre-canned analytics and SAS Industry Intelligence Solutions
David Hartley, SAS Institute; Hendrik Wagner, SAS Institute
SAS in Insurance
David Hartley, SAS Institute
Showcase of SAS Business Intelligence
Amarpal Brar, SAS Institute; Ingrid Hertel, SAS Institute; Stephan Haux, SAS Institute
SAS IDP 2.0: Open the door to your information
Stephan Haux, SAS Institute
3 Trends Affecting Supply Chain Thinking … and 4 things SAS is doing about it
Mike Haydock, SAS Institute
SAS Marketing Optimization
Neil Hayward, SAS Institute
Marketing Automation 3.1
Neil Hayward, SAS Institute
Authorization and Security - Managing user rights and access restriction with the SAS Management Console
Wilbram Hazejager, SAS Institute
SAS ETL Studio @ work
Wilbram Hazejager, SAS Institute
Next Generation Warehousing with SAS 9.1
Wilbram Hazejager, SAS Institute
SAS Supply Chain Intelligence - Or how to manage the Flood
Gerhard Held, SAS Institute
Project "Enhancement of business activities with suppliers"
Darko Hertaric, Industrija Nafte; Zeljko Tucman, Industrija Nafte
Next Generation reporting with SAS 9.1: Reporting for the masses
Ingrid Hertel, SAS Institute
SAS Information Maps: Cornerstone for SAS Business Intelligence
Ingrid Hertel, SAS Institute
Performance Assessment Wiener Rotes Kruez
Hiersch, Wiener Rotes Kruez
Intelligence and Analytics - The Winning Combination
Betty Silver, SAS Institute
Delivering Results to the Enterprise with SAS Stored Processes
Gary Jackson, SAS Institute
Intelligent Storage - Using SAS OLAP Server 9
Gary Jackson, SAS Institute
ICT Service Management Reporting
Albert Jacobs, KBC Bank &Insurance Holding
EMA One Year Later
Jithendra Daya, First National Bank; Stuart Maciver, First National Bank
Developing an Optimal Product Offering Strategy and Maximizing Overall Profitablility of Current Clients
Globalization in SAS 9
Manfred Kiefer, SAS Institute
Opportunities for efficiency gains created by the availability of the Output Delivery System
John Kirkpatrick, Insight Statistical Consulting Ltd
SAS SPD Server 4.0 Scalable Storage for SAS Marketing Automation
Jochen Kirsten, SAS Institute
SPDE engine usage made easy with the SAS 9.1 metadata architecture
Jochen Kirsten, SAS Institute
Short-term forecasts for freight transportation planning in the Ministry of Russian Railways
Elena Kounaeva, Russian Railways Ministry; Sergy Bezbogov, Russian Railways Ministry
The management scorecard - Departing from a Ministry and evolving to a citizen' service entity
Enhancing profitablity through customer intelligence
Lahaye, DEXIA BIL Private Banking
Second-generation data warehouse - strategic and tactics at the Vilnius Bank
Operational Risk Management Survey 2003
Ellen Leander, Risk Waters Group; Rik van de Weerthof, SAS Institute
Addressing the challenges of achieving accurate demand forecasts in competitive energy markets
Nigel Lewis, Cap Gemini/Ernst &Young
A SAS data warehouse as a strategic management tool for a small &medium savings bank
Fabienne Libert, ING Bank NL
SAS Supplier Relationship Management Minimizing the cost and the risk - Maximizing the opportunities
Leila Lindell, SAS Institute
IT Management Solutions in the telecom area
Arne Löfgren, SAS Institute
The HR Solution for a Self Government Institution
Giacomo Lorusso, SAS Institute
The value chain for IT Cost Management
Peter Lundquist, SAS Institute
Living on Risk or how Risk makes Profitable Revenue and linking this with Industry Trends
Geert Massa, SAS Institute
The Value of Text Mining in Pharmaceutical Laboratories
Elisabeth Maurice, SAS Institute
Using SAS Text Miner to extract intelligence from unstructured text sources
Bernd Drewes, SAS Institute; Manya Mayes, SAS Institute
Best Practices in Data Warehousing Design and Implementation
Rein Mertens, SAS Institute
Controlling - tool of the financial management
Eva Micovska, OTP Bank Slovakia, a.s.
Creating and exploiting global human capital measures within The Royal Bank of Scotland Group
Iain Middleton, Royal Bank of Scotland Group
An Introduction to Genomics and SAS Scientific Discovery Solutions
Karen Miller, SAS Institute
Leveraging Intelligence for Better Results in Telecom
Richard O'Brien, SAS Institute
Nokia Mobile Phones - Performance Management in global operations with SAS ABM Solutions
Sustainable Corporate Performance in an uncertain Energy &Utility world with SAS Analytical Intelligence
Horia Orenstein, SAS Institute
Balanced Scorecard as a means of Strategic and Operative Planning
Jukka Siekkinen, Tapiola; Markku Paakkanen, Tapiola
Making the most of Business Intelligence with SAS Data Quality
Paul Padley, SAS Institute
The Value of ETL and Data Quality
Paul Padley, SAS Institute
An Analytical CRM System to support Telecom Italia Marketing Actions
Maria Luisa Pensa, Telecom Italia
Using Activity based management analysis to determine and increase profitability in utilities
Brian Plowman, Develin &Partners, UK
Embark for new career prospects
Pottel, University Libre de Bruxelles
OPIS - A Web Enabled Clinical Data Warehouse Prototype
Claus Puhr, University of Vienna
Why NWPG Chose ITSV
Paul M. Rabotapi, Norw West Provincial Government
Integrated Analytics
The Topic Scoring Engine
Ulrich Reincke, SAS Institute
The Human Resources Strategic Datawarehouse within Regione Umbria
Giancarlo Rellini, Regione dell'Umbria; Patrizia Guiducci, Regione dell'Umbria
Overview of the new components in AppDev Studio 3.0
Alfredo Inglesias Rey, SAS Institute
SAS - Analytical CRM for Electricity Utilities
SAS 9 Architects the Future
Allan Russell, SAS Institute
An innovatory approach to the Human Resources development in complex organizational environments
Gianluigi Sacco, ICT Carige
Streamlining consolidation process, achieving information transparency
Sadova, Yukos Oil Company
Putting Price Tags on Houses - Survival Analysis with Real Estate Data
Marco Salvi, Zurcher Kantonalbank
Analytical CRM at Swisscom Fixnet - The data warehouse concept, mode development with Enterprise Miner and implementation
Miltiadis Sarakinos, Swisscom Fixnet AG
Using the SAS System for Teaching and Research - A Short Review of Co-operations between Statisticians and Medical Students
Barbara Schneider, University of Vienna
The implementation of a KPI system for the ministry of Finance of Belgium
Claude Schoenaers, FPS Finance; Stany Boes, CSC
Uncovering the Hidden Fiance Crime - the SAS Anti-Money Laundering Solution
Sascha Schubert, SAS Institute
New Directions in SAS Enterprise Miner for SAS 9.1
David Duling, SAS Institute; Sascha Schubert, SAS Institute
The Financial Environment
David C. Schwerbrock, SAS Institute
Customer Lifetime Value and it's determination using the SAS Enterprise Miner and the SAS OROS-Software
Monika Seyerle, SAS Institute
SAS Demand Intelligence
Udo Sglavo, SAS Institute
Demand-Driven Strategies for Increased Profitability: SAS Demand Intelligence (Part 2)
Udo Sglavo, SAS Institute
A Simplified Customer Analysis System for Millions of Telecom Customers Leveraging Analytical SAS Software
Tomoko Shibata, Nippon Telegraph and Telephone Corporation
How SAS is Used for Research and Teaching to Enable Students to Become More Marketable
Iveta Stankovicova, Comenius University
Shedding new light on decision support
Service Level Management - A Critical Success Factor for IT and Business
Angelo Tenconi, SAS Institute
The Marketing Information System of Banca Mediocredito: a way to improve business analysing potential and served customers
Fiorenza Tolomei, Banca Mediocredito
Business Intelligence with SAS 9.1
Towards an automated procedure for annotation of gene products through SAS Methods
Henrik Tveit, Norwegian University of Science and Technology
Are You Maximizing The Value of All Your Data? Using the SAS Bridge for ESRI with ArcGIS Business Analyst in a Retail Market Analysis
SAS: a Tool for the Technical Control of the Motor Insurance Management?
Data Mining for Predicting Customer Satisfaction
Francesco Vivarelli, British Telecom
The SAS Credit Risk Solution
Eva Wittmann, SAS Institute; Hendrik Wagner, SAS Institute
Optimizing Fraud Management Systems
Hendrik Wagner, SAS Institute; Pushkar Bhat, SAS Institute
SAS Credit Scoring In-House Scorecard Development Project
Helena Junqueiro, SAS Institute; Hendrik Wagner, SAS Institute
I knew my customer
Philippe Wallez, ING Bank NL
Where are financial institutions now? Results of the joint SAS/RiskWaters operational risk survey
Ellen Leander, SAS Institute; Rik van de Weerthof, SAS Institute
Basel II and Beyond
Eva Wittmann, SAS Institute; Hendrik Wagner, SAS Institute; Rik van de Weerthof, SAS Institute; Stefan de Lombaert, SAS Institute
Where are financial institutions now? Results of the joint SAS/RiskWaters operational risk survey
Ellen Leander, SAS Institute; Rik van de Weerthof, SAS Institute
Operational Risk Management Survey 2003
Ellen Leander, SAS Institute; Rik van de Weerthof, SAS Institute
SAS balanced scorecard solution for strategic performance management
Norbert Weidinger, City of Vienna
The changing role of Business Intelligence and the effect of Packaged Analytical Applications
Hubert Wentzel, Atos KMPG Consulting
SAS Value Chain Analytics - How can we make supply chain strategies more cost effective?
Applying financial transparency to the trading relationship using SAS Value Chain Analytics
China Railway Transporation Intelligent Decision Support System
Sun Yuanyun, Information Technology Center of MOR