Professor, Gonzaga University
Willbann Terpening is Professor of Operations Management in the School of Business Administration at Gonzaga University, where he teaches graduate and undergraduate courses in business statistics, process management and improvement, and spreadsheet modeling. In addition, he does research in the general areas of measurement and research methods. The author or coauthor of many books, journal articles, and software packages, he received his PhD in quantitative psychology from Southern Illinois University. Will is a member of the Production and Operations Management Society, the Academy of Management, the Decision Sciences Institute, and the American Statistical Association.
By This Author
- Bart Baesens is an associate professor at KU Leuven (Belgium) and a lecturer at the University of Southampton (United Kingdom).
- Stephen McDaniel is a west coast-based independent consultant and trainer focused on meeting business needs with simple technical solutions.
- Rick Wicklin is a principal researcher in computational statistics at SAS, where he develops and supports the IML procedure and the SAS/IML Studio application.
- Ron Cody, EdD, a retired professor from the Robert Wood Johnson Medical School now works as a private consultant and a national instructor for SAS Institute.