As a Senior Analyst at the Center for Health Program Development and Management at the University of Maryland Baltimore County, Marge Scerbo has filled many roles. She has designed analytic databases of both claims and encounters in the Maryland Medicaid system and was the principal developer of a major data warehouse and decision support system, specifically in the area of health care. Her expertise is in the area of quality assessment and clinical evaluation of health care delivery systems. Marge has been a user of SAS software for over 15 years and has 20 years of experience in health care from pediatric oncology to laboratory medicine, from private to public organizations. Marge has participated in local, regional, and international SAS user groups as an invaluable organizer and popular speaker.