Business Knowledge Series course

This course helps students design and communicate effective presentations through engagement in self-assessments and discussions surrounding presentation organization and effective use of visual aids. Students are provided with an individual analysis of their behavioral style, including a description of strengths and opportunities, as well as strategies to communicate with others.

Learn how to

• diagnose and assess different behavioral styles of human behavior
• communicate and cope more effectively with different types of people
• leverage your own strengths and knowledge of others to enhance communication
• deliver information in a concise and well-organized format
• create a presentation with particular attention to communicating unfamiliar or technical information to a non-technical audience
• design presentation materials with clarity and purpose.

Who should attend
Individuals who want to learn how to communicate effectively with stakeholders

Formats available	Standard duration
Classroom:	1.0 day
Live Web Classroom:	2 half-day sessions	System Requirements

• some basics of human behavior
• communication and the data scientist
• understanding communication preferences
• communication styles and behaviors
• DiSC model
• recognizing and identifying behavioral styles using DiSC principles

• communicating across styles based on DiSC principles
• presentation organization
• speaking to a NTA: talk audience language
• speaking to a NTA: simplify
• speaking to a NTA: engage
• speaking to a NTA: preparation
• speaking to a NTA: focus on results not process

• communication barriers
• verbal and non-verbal communication
• visual aids
• different forms of visual presentation
• different modes of presentation
• gestures and body movement
• final thoughts