This course prepares you to manage personalized digital interactions for customers and visitors within an omni-channel environment. The course combines conceptual videos and demonstrations, simulated practice using the software, and informal quizzes.

• Set up for delivery of content.
• Create assets, messages, creatives, segments, and tasks.
• Test creatives Using A/B Test Tasks.
• Create activities.

Who should attend

Formats available	Standard Duration
e-Learning:	7 hours/180 day license	System Requirements

Before viewing this course, you should be familiar with distribution of promotional content. There are no formal prerequisites for the course.

This course addresses SAS Customer Intelligence 360 software.