Warranty and Service Contract Management: Best Practices
Business Knowledge Series course
Presented by Terry Hawkins, President, Global Warranty and Service Contract Association and Industry Consultant
Effective warranty management can have significant impact on your company's bottom-line profitability and drive competitive advantage. Whether you represent a large multinational corporation or a much smaller firm, your warranty management program is of growing importance. This course, developed by recognized experts in the discipline, introduces you to techniques that will improve the effectiveness and efficiency of your warranty management processes and includes a comprehensive discussion of the analytics that will help you manage information intelligently.Learn how to
Who should attendThose who have varying levels of experience with warranty and service-contract programs and want to learn how successful programs operate
Introduction and Overview: The Warranty Business Space
This course is not currently scheduled in the classroom. Contact us to discuss on-site training options for your group.