This course teaches how to use the interface of SAS Enterprise Case Management and addresses the end user concepts of cases, incidents, subjects, case network analyses, and workflows. This course requires customization; work with your Education Sales Representative for lead-time and pricing.

• navigate the SAS Enterprise Case Management interface
• search, view, edit, and create cases, incidents, and subjects
• explore the case network analysis of a subject
• manage the investigative process of a case based on a workflow.

Who should attend

Formats available	Duration
Classroom:	2.0 days

Before attending this course, you should be comfortable using point-and-click applications, such as a Web browser. No previous SAS experience is required.

This course addresses SAS Enterprise Case Management software.

• enterprise case management
• SAS Enterprise Case Management

• introduction
• performing tasks
• viewing a case
• editing a case
• creating a new case

• introduction
• performing tasks
• viewing an incident
• editing an incident
• creating a new incident

• introduction
• performing tasks
• viewing a subject
• editing a subject
• creating a new subject
• exploring the case network analysis

• introduction
• exploring the workflow activities
• processing a workflow example