Social Network Analytics
Business Knowledge Series course
In this course, we discuss how to leverage social networks for analytical purposes. Obviously, when we say "social networks," many people think of Facebook, Twitter, Google+, LinkedIn, and so on. These are all examples of networks that connect people using either friendship or professional relationships. In this course, we zoom out and provide a much more general definition of a social network. In fact, we define a social network as a network of nodes that are connected using edges. Both nodes and edges can be defined in various ways, depending on the setting. This course starts by describing the basic concepts of social networks and their applications in marketing, risk, fraud, and HR. We then define various social metrics and illustrate how they can be used for community mining. The course also discusses how social networks can be used for predictive analytics. The course provides a sound mix of both theoretical and technical insights, as well as practical implementation details, and is illustrated by several real-life cases. The instructor extensively reports on both his research and consulting experience in the field. References to background material such as selected papers, tutorials, and guidelines are also provided.
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This course addresses Base SAS, SAS Enterprise Miner software.