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Usage Notes and Zaps

Usage Notes Description

The Technical Support Division of SAS provides machine-readable Usage Notes and zaps to assist you in diagnosing and correcting known errors with products. The Usage Notes file is a collection of reports of errors, known problems, information not yet in the reference manuals, and other useful information. The zaps file is a collection of patches to correct problems that are identified in the usage notes.

The Usage Notes are intended to be used as a reference in the event that you encounter a problem with one of the products. If your problem has already been reported, it will be documented in a Usage Note. The Usage Note contains a description of the problem, information about any fixes available, and any cautionary information.

Along with the name of the zap associated with a problem, the Usage Note also specifies the maintenance category of the zap. The maintenance category denotes the severity level of the zap. We advise users to apply all zaps in the REQUIRED, RECOMMENDED, and SPECIAL CONSIDERATION categories. These categories are explained in the section "Usage Notes Tape and Contents".

Copies of the Usage Notes tape can be requested through the SAS/C Software Technical Support. The company requests that you send the tape back to the Distribution Center at SAS after installing the Usage Notes and zap files.


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