Send Notification Using SAS Template Service Policy Example
The following policies
support notifications and e-mail:
is used to send notifications
via the SAS Alert Notification Service to participants as defined
by their preferences. The notification can be configured implicitly
when an activity starts or finishes by selecting a check box for the
activity. Alternatively, it can be defined explicitly as a policy
for any other supported workflow events.
is used to send notifications
via the SAS Alert Notification Service based on the information stored
in various workflow data objects.
is used to notifications
via the SAS Alert Notification Service based on the workflow role
of a user.
is used to send a workgroup
event notification, which triggers the SAS Alert Notification service
to generate end-user notification messages. This policy is used to
send notifications to a group or set of recipients and where all recipients
are required to be addressed in the same message. This capability
is useful in collaboration scenarios or where the event should be
copied to all interested parties. E-mail is the only delivery channel
supported using the group notification policy.
Note: Five expiry options are available:
None, Remove, Reroute, Resend, and Start Workflow. For
more information, see Expiry Options for Notification Policies.
is used to send a directed
workgroup notification via the SAS Alert Notification service. This
type of notification can be sent to users via e-mail, SMS message
or displayed in a portlet and leverage the SAS Template Service to
support custom formats.
Note: Five expiry options are available:
None, Remove, Reroute, Resend, and Start Workflow. For more information,
see Expiry Options for Notification Policies.
The Approval Escalation
Process example demonstrates two types of timer policy usage as well
as sending a notification using the SAS Template Service. The Timer
Expired Event policy triggers a periodic notification to the group
assigned to the Review Order task with the Send Workflow Notification
action. The notification-related policy parameters are as follows:
There are no individual
recipients for this notification, but the Account Manager group is
assigned indirectly via data object substitution. For more information,
see Data Object Substitution.
The default value for
this data object is
US Region Accountants, so any users assigned to this group in SAS metadata receive an
alert each time period as defined in the previous table. The SAS_Email_Message
template is used, which is also the default if no template is specified.
SAS_Email_Message Template
$if(_SAS_TEMPLATE_TXT)$ The issue priority is: $ISSUEPRI$ $DESC$ -------------------------------------------- $TO$ $MSG$ This is a system-generated message. Do not reply to this email. $endif$
