About This Book

Audience

The purpose of the SAS IT Resource Management 3.7: Administrator's Guide is to present all topics that are related to system administration and data preparation in SAS IT Resource Management. For information about reporting topics, see SAS IT Resource Management 3.7: Reporting Guide. For information about report distribution, see the IT Resource Management 3.7: Report Center Guide.
SAS IT Resource Management 3.7: Administrator's Guide is designed for the following users:
  • Data administrators are responsible for administering the IT data mart and setting up the jobs that stage and aggregate IT performance data so that report-ready data is available for generating reports. Data administrators typically deploy and schedule the batch production jobs that prepare and generate the IT performance reports. They often function as IT performance managers and capacity planners.
    Data administrators typically use the documentation that is found in the SAS IT Resource Management 3.7: Administrator's Guide, although they usually refer to all SAS IT Resource Management documentation.
  • Performance analysts are responsible for analyzing IT performance data that is managed by the data administrator, and designing and creating reports that communicate IT intelligence. These users analyze this data in order to best benefit the business and to improve the utilization, availability, and performance of IT resources and the IT enterprise. Performance analysts often function as capacity planners, system administrators, and business analysts.
    Performance analysts typically use the documentation that is found in SAS IT Resource Management 3.7: Reporting Guide, although they might refer to all SAS IT Resource Management documentation.
  • Information consumers are responsible for analyzing report data and making decisions based on that data. These users are business people who are interested in the overall performance aspects of IT at a company. They often function as system architects, IT managers, and IT executives. Information consumers use the reports that are generated by SAS IT Resource Management to support executive-level decision-making. They need to access the reports from the office as well as from remote locations.
    Information consumers typically use the documentation that is found in SAS IT Resource Management 3.7: Overview and in SAS IT Resource Management 3.7: Report Center Guide.

Prerequisites

Here are the prerequisites for using SAS IT Resource Management 3.7:
  • A user ID and password that is appropriate for the type of access that is needed to accomplish designated IT Resource Management functions.
    Note: Data administrators use SAS Management Console to define the logins for users and groups of users, based on their roles and the SAS products that they need to work with.
  • An operating environment that includes a supported client, middle tier, and server.
  • Depending on your role, you might need access to the following software that is used by SAS IT Resource Management 3.7:
    • SAS Data Integration Studio with plug-ins for SAS IT Resource Management
      SAS Information Map Studio
    • SAS Enterprise Guide with add-ins for SAS IT Resource Management
    • SAS Add–In to Microsoft Office
    • ITRM Report Center
    • SAS Web Report Studio
    • SAS BI Dashboard
    • SAS Information Delivery Portal
    • SAS Management Console
    To log on to a SAS product, select Programsthen selectSAS. From the list of software that displays, select the application you want to work with. If prompted, enter your user ID and password.
    Online Help is available for all SAS software. Click Help within the product in order to access it. In addition, documentation for SAS software is available at this web location: http://support.sas.com/documentation/index.html. Use the A-Z index to locate the documentation that you want to access.
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