Here are some possible
solutions if the Grid Manager plug-in fails to invoke in SAS Environment
Manager:
You receive a “Service is temporarily not available”
error
Verify that Platform
Web Services is running. Restart the service if needed.
You receive a “Connecting to the server failed”
error
Verify that SAS Environment
Manager is running.
You receive an “Internal server error” message
Verify that Platform
LSF is running.
You receive the message "You do not have permission to
perform this action" when attempting to use the Grid Manager
plug-in on Windows
This message indicates
that Platform Web Services is not running under the LSF Administrator
account. To change the account that the service is running under,
follow these steps:
-
In the Windows
Services window,
click the entry for the service
SASServer14_1 and
select
Stop from the context menu.
-
In the dialog box for
the SASServer14_1 service, click the
Log On tab.
-
Select the
This
account radio button and specify the user ID and password
of the LSF Administrator user. Click
OK to
close the dialog box.
-
Click the entry for
the service and select
Start from the context
menu.
If you would rather
issue commands, open a Windows
Command window
and issue these commands:
-
net stop "SAS [
SASConfig-Lev]
SASServer14_1 - WebAppServer"
-
sc config "SAS [
SASConfig-Lev]
SASServer14_1 - WebAppServer" obj=
domain\
userid password=
passwordNote: You must include a space
between the equal sign and the value for the obj= and password= parameters.
-
net start "SAS [
SASConfig-Lev]
SASServer14_1 - WebAppServer"
Substitute your directory names for
SASConfig-Lev.
You must update the
entry for this service anytime the password for the LSF Administrator
account changes.
Platform Web Services Errors
You receive permission errors or LSF library initialization
errors
Verify that Platform
Web Services is running under the LSP Administrator account. These
errors occur if Platform Web Services runs under a local user account.
To change the account that the service is running under, follow these
steps:
-
In the Windows
Services window,
click on the entry for the service
SASServer14_1 and
select
Stop from the context menu.
-
In the dialog box for
the SASServer14_1 service, click the
Log On tab.
-
Select the
This
account radio button and specify the user ID and password
of the LSF Administrator user. Click
OK to
close the dialog box.
-
Click the entry for
the service and select
Start from the context
menu.
Examining the debug
log might help diagnose problems with the Grid Manager plug-in. To
start logging, open the file server-log4j.xml (in the directory
$SASEV/conf)
and change the root-level value to
DEBUG.
The debugging information is written to the file server.log in the
directory
$SASEV/logs.