SAS The Power to Know

SAS® Intelligent Decisioning 5.4

Accessibility Conformance Report

SAS® Intelligent Decisioning (hereafter ‘the software’) combines business rules management, decision processing, real-time event detection, decision governance, and SAS’ powerful advanced analytics capability provides unprecedented ability to automate and manage decisions across the enterprise. The software enables organizations to conduct real-time customer interactions and automate operational business decisions at scale.

NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.

SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.

WCAG 2.1 Report

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supported

Most images in the software present alt or similar information to assistive technology with some exceptions.

  • Node diagrams are inaccessible
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not Applicable
1.2.2 Captions (Prerecorded) (Level A)Not Applicable
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not Applicable
1.3.1 Info and Relationships (Level A)Partially Supported

In most of the software, content conveyed through presentation is also presented via text. However, node diagrams do not meet this criterion.

1.3.2 Meaningful Sequence (Level A)Supported
1.3.3 Sensory Characteristics (Level A)Partially Supported

In the software itself, content conveyed through presentation is also presented via text. However, it is possible for the user to create content that does not adhere to this criterion.

1.4.1 Use of Color (Level A)Partially Supported

In the software itself, content conveyed through color is also presented via text. However, it is possible for the user to create content that does not adhere to this criterion.

1.4.2 Audio Control (Level A)Not Applicable
2.1.1 Keyboard (Level A)Partially Supported

Keyboard navigation is supported throughout the majority of the software, with some exceptions that include:

  • Keyboard navigation is lost in the browser controls after closing several dialogues
  • Navigating large tree structures can be difficult with only a keyboard because focus is often lost when closing child nodes
  • Some controls are unable to be selected with only the keyboard
2.1.2 No Keyboard Trap (Level A)Supported
2.1.4 Character Key Shortcuts (Level A)Not Evaluated
2.2.1 Timing Adjustable (Level A)Supported
2.2.2 Pause, Stop, Hide (Level A)Not Applicable
2.3.1 Three Flashes or Below Threshold (Level A)Supported

There is no content in the software flashing between 5hz and 55hz.

2.4.1 Bypass Blocks (Level A)Supported

There are keyboard shortcut keys to move the user to various points in the software, enabling the user to bypass regions.

2.4.2 Page Titled (Level A)Supported
2.4.3 Focus Order (Level A)Partially Supported

Focus is consistent throughout the software with some exceptions. Exceptions include but are not limited to:

  • Focus can be lost or travel in the wrong order in some areas
2.4.4 Link Purpose (In Context) (Level A)Partially Supported

There are some links where the immediate context of the link may not be clear.

2.5.1 Pointer Gestures (Level A)Not Evaluated
2.5.2 Pointer Cancellation (Level A)Not Evaluated
2.5.3 Label in Name (Level A)Not Evaluated
2.5.4 Motion Actuation (Level A)Not Evaluated
3.1.1 Language of Page (Level A)Supported
3.2.1 On Focus (Level A)Supported
3.2.2 On Input (Level A)Supported
3.3.1 Error Identification (Level A)Supported
3.3.2 Labels or Instructions (Level A)Supported

When user input is required, there are label to describe what is required. This does not pertain to AT interaction. See 4.1.2.

4.1.1 Parsing (Level A)Partially Supported

Some parsing errors are present.

4.1.2 Name, Role, Value (Level A)Partially Supported

Screen readers are supported in a majority of the software. Exceptions include but are not limited to:

  • Node diagrams are not read by the screen reader.
  • Screen readers do not read tree grid tables
  • Screen readers do not correctly announce contents while tabbing through the clause builder
  • Some error messages are not announced
  • Screen readers do not read labels for some input fields

Table 2: Success Criteria, Level AA

Criteria Conformance Level Remarks and Explanations
1.2.4 Captions (Live) (Level AA)Not Applicable
1.2.5 Audio Description (Prerecorded) (Level AA)Not Applicable
1.3.4 Orientation (Level AA)Not Evaluated
1.3.5 Identify Input Purpose (Level AA)Not Evaluated
1.4.3 Contrast (Minimum) (Level AA)Partially Supported

There is a 4.5:1 throughout most of the software.

1.4.4 Resize text (Level AA)Supported
1.4.5 Images of Text (Level AA)Supported
1.4.10 Reflow (Level AA)Not Evaluated
1.4.11 Non-text Contrast (Level AA)Not Evaluated
1.4.12 Text Spacing (Level AA)Not Evaluated
1.4.13 Content on Hover or Focus (Level AA)Not Evaluated
2.4.5 Multiple Ways (Level AA)Not Applicable

The software is a complex web software, and not a set of static pages. As such, there is explicitly only one way to do many of the paths of functionality within the software.

2.4.6 Headings and Labels (Level AA)Supported

Headings and labels are used throughout the software to describe the current section, component, object, etc.

2.4.7 Focus Visible (Level AA)Partially Supported

Focus is visible throughout most of the software.

3.1.2 Language of Parts (Level AA)Supported
3.2.3 Consistent Navigation (Level AA)Supported
3.2.4 Consistent Identification (Level AA)Supported
3.3.3 Error Suggestion (Level AA)Supported

When errors are present, there is a description of the issue and potential corrections. Note that this does not apply to AT interaction. See 4.1.2.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supported
4.1.3 Status Messages (Level AA)Not Evaluated

Table 3: Success Criteria, Level AAA

Criteria Conformance Level Remarks and Explanations
1.2.6 Sign Language (Prerecorded) (Level AAA)Not Evaluated
1.2.7 Extended Audio Description (Prerecorded) (Level AAA)Not Evaluated
1.2.8 Media Alternative (Prerecorded) (Level AAA)Not Evaluated
1.2.9 Audio-only (Live) (Level AAA)Not Evaluated
1.3.6 Identify Purpose (Level AAA)Not Evaluated
1.4.6 Contrast Enhanced (Level AAA)Not Supported

The software itself does not contain a 7:1 theme.

1.4.7 Low or No Background Audio (Level AAA)Not Evaluated
1.4.8 Visual Presentation (Level AAA)Not Evaluated
1.4.9 Images of Text (No Exception) (Level AAA)Not Evaluated
2.1.3 Keyboard (No Exception) (Level AAA)Not Evaluated
2.2.3 No Timing (Level AAA)Not Evaluated
2.2.4 Interruptions (Level AAA)Not Evaluated
2.2.5 Re-authenticating (Level AAA)Not Evaluated
2.2.6 Timeouts (Level AAA)Not Evaluated
2.3.2 Three Flashes (Level AAA)Not Evaluated
2.3.3 Animation and Interactions (Level AAA)Not Evaluated
2.4.8 Location (Level AAA)Not Evaluated
2.4.9 Link Purpose (Link Only) (Level AAA)Not Evaluated
2.4.10 Section Headings (Level AAA)Not Evaluated
2.5.5 Target Size (Level AAA)Not Evaluated
2.5.6 Concurrent Input Mechanisms (Level AAA)Not Evaluated
3.1.3 Unusual Words (Level AAA)Not Evaluated
3.1.4 Abbreviations (Level AAA)Not Evaluated
3.1.5 Reading Level (Level AAA)Not Evaluated
3.1.6 Pronunciation (Level AAA)Not Evaluated
3.2.5 Change on Request (Level AAA)Not Evaluated
3.3.5 Help (Level AAA)Not Evaluated
3.3.6 Error Prevention (All) (Level AAA)Not Evaluated

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria Conformance Level Remarks and Explanations
302.1 Without Vision Partially Supported

Screen reader users should be able to successfully use most areas of the software. There are some edge cases where a user would have a roadblock in specific instances of functionality.

302.2 With Limited Vision Partially Supported

Low vision users should be able to accomplish most tasks in the software.

302.3 Without Perception of Color Supported
302.4 Without Hearing Supported
302.5 With Limited Hearing Supported
302.6 Without Speech Supported
302.7 With Limited Manipulation Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

302.8 With Limited Reach and Strength Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

302.9 With Limited Language, Cognitive, and Learning Abilities Partially Supported

Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful.

Chapter 5: Software

Criteria Conformance Level Remarks and Explanations
502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features Not Applicable

Software is not platform software.

502.2.2 No Disruption of Accessibility Features Not Evaluated
502.3 Accessibility Services

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502.3.1 Object Information Not Applicable
502.3.2 Modification of Object Information Not Applicable
502.3.3 Row, Column, and Headers Not Applicable
502.3.4 Values Not Applicable

The current values of most objects are read correctly.

502.3.5 Modification of Values Not Applicable
502.3.6 Label Relationships Not Applicable
502.3.7 Hierarchical Relationships Not Applicable
502.3.8 Text Not Applicable
502.3.9 Modification of Text Not Applicable
502.3.10 List of Actions Not Applicable
502.3.11 Actions on Objects Not Applicable
502.3.12 Focus Cursor Not Applicable
502.3.13 Modification of Focus Cursor Not Applicable
502.3.14 Event Notification Not Applicable
503 Applications

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503.2 User Preferences Not Applicable

Software is web software, thus this criteria does not apply.

503.3 Alternative User Interfaces Not Applicable
503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls Not Applicable
503.4.2 Audio Description Controls Not Applicable
504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Partially Supported

When using the software to create content, it is possible to make it so that output contains the information necessary for accessibility. However, there are some visualization types that are not compatible with the SAS Graphics Accelerator. In addition, it is possible for the user to create content that does not contain this information.

504.2.2 PDF Export Partially Supported

There are some accessibility information elements that will be lost when exporting output to PDF.

504.3 Prompts Not Supported

There are no prompts in the software advising the user of WCAG 2 A and AA requirements.

504.4 Templates Supported

There are provided templates (report styles) and systems in place to enable users to create output with sufficient accessibility information.

Chapter 6: Support Documentation and Services

Criteria Conformance Level Remarks and Explanations
602 Support Documentation

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602.2 Accessibility and Compatibility Features Supported

Documentation lists accessibility issues and workarounds when available.

602.3 Electronic Support Documentation

See information in WCAG section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation Not Applicable

All support documentation is available in an electronic version.

603 Support Services

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603.2 Information on Accessibility and Compatibility Features Supported

SAS Technical Support has information on accessibility related features of software.

603.3 Accommodation of Communication Needs Supported

SAS Technical Support works with the communication needs of users.

EN 301 549 Report

Chapter 4: 4.2 Functional Performance Statements (FPS)

Criteria Conformance Level Remarks and Explanations
4.2.1 Usage without vision Partially Supported

Screen reader users should be able to successfully use most areas of the software. There are some edge cases where a user would have a roadblock in specific instances of functionality.

4.2.2 Usage with limited vision Partially Supported

Low vision users should be able to accomplish most tasks in the software.

4.2.3 Usage without perception of color Supported
4.2.4 Usage without hearing Supported
4.2.5 Usage with limited hearing Supported
4.2.6 Usage without vocal capability Supported
4.2.7 Usage with limited manipulation or strength Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

4.2.8 Usage with limited reach Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

4.2.9 Minimize photosensitive seizure triggers Supported

There is no content in the software flashing between 5hz and 55hz.

4.2.10 Usage with limited cognition, language or learning Partially Supported

Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful.

4.2.11 Privacy Supported

User information is controlled by user and site admin team.

Chapter 5: Generic Requirements

Criteria Conformance Level Remarks and Explanations
5.1.3 Non-visual access

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5.1.3.1 Audio output of visual information Partially Supported

Software is not a closed system, so EN 301 5.1.3.1 - 5.1.5 do not apply.

5.1.3.2 Auditory output delivery including speech Not Applicable
5.1.3.3 Auditory output correlation Not Applicable
5.1.3.4 Speech output user control Not Applicable
5.1.3.5 Speech output automatic interruption Not Applicable
5.1.3.6 Speech output for non-text content Not Applicable
5.1.3.7 Speech output for video information Not Applicable
5.1.3.8 Masked entry Not Applicable
5.1.3.9 Private access to personal data Not Applicable
5.1.3.10 Non-interfering audio output Not Applicable
5.1.3.11 Private listening volume Not Applicable
5.1.3.12 Speaker volume Not Applicable
5.1.3.13 Volume reset Not Applicable
5.1.3.14 Spoken languages Not Applicable
5.1.3.15 Non-visual error identification Not Applicable
5.1.3.16 Receipts, tickets, and transactional outputs Not Applicable
5.1.4 Functionality closed to text enlargement Not Applicable
5.1.5 Visual output for auditory information Not Applicable

Chapter 7: ICT with Video Capabilities

Criteria Conformance Level Remarks and Explanations
7.1 Caption processing technology

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7.1.1 Captioning playback Not Applicable
7.1.2 Captioning synchronization Not Applicable
7.1.3 Preservation of captioning Not Applicable
7.1.4 Captions characteristics Not Applicable
7.1.5 Spoken subtitles Not Applicable
7.2.1 Audio description playback Not Applicable
7.2.2 Audio description synchronization Not Applicable
7.2.3 Preservation of audio description Not Applicable
7.3 User controls for captions and audio description Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Chapter 11: Software

Criteria Conformance Level Remarks and Explanations
11.5.2.3 Use of accessibility services Supported
11.5.2.4 Assistive technology Partially Supported

The software works correctly with most assistive technologies. See WCAG 4.1.2 for more information.

11.5.2.5 Object information Partially Supported

Screen readers are supported in a majority of the software. Exceptions include but are not limited to:

  • Screen readers do not read tree grid tables
  • Screen readers do not correctly announce contents while tabbing through the clause builder
  • Some error messages are not announced
  • Screen readers do not read labels for some input fields
11.5.2.6 Row, column, and headers Partially Supported

Tables in the software are identified as tables, and most relevant information is read correctly. However, the contents of tree grids are not announced

11.5.2.7 Values Partially Supported

The current values of most objects are read correctly.

11.5.2.8 Label relationships Supported

Inter-object labeling works correctly. Note that this does not pertain to objects with their own label. See. 502.3.1.

11.5.2.9 Parent-child relationships Supported
11.5.2.10 Text Partially Supported

Text is read correctly throughout the software. However, text attributes are not presented to assistive technology.

11.5.2.11 List of available actions Partially Supported

When actions can be performed on an object, possible actions are conveyed to assistive technology.

11.5.2.12 Execution of available actions Partially Supported

When actions can be performed on an object, input actions are conveyed via assistive technology.

11.5.2.13 Tracking of focus and selection attributes Partially Supported

Focus order is consistent throughout most of the software.

11.5.2.14 Modification of focus and selection attributes Supported
11.5.2.15 Change notification Partially Supported

As noted in WCAG 4.1.2, there are some events in the software that do not correctly inform a screen reader user.

11.5.2.16 Modifications of states and properties Supported
11.5.2.17 Modifications of values and text Supported
11.6 Documented accessibility usage

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11.6.1 User control of accessibility features Not Applicable

Software is not platform software.

11.6.2 No disruption of accessibility features Supported
11.7 User preferences Partially Supported

There are user preferences in the software, but it does not contain the full breadth of specifics listed in this criterion.

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

11.8.3 Preservation of accessibility information in transformations Not Applicable

Other than outputs, there is no method of transforming the content within the software.

11.8.4 Repair assistance Not Supported

There is no automatic or manual accessibility repair assistance in the software.

11.8.5 Templates Supported

There are provided templates (report styles) and systems in place to enable users to create output with sufficient accessibility information.

Chapter 12: Documentation and Support Services

Criteria Conformance Level Remarks and Explanations
12.1 Product documentation

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12.1.1 Accessibility and compatibility features Supported

Documentation lists accessibility issues and workarounds when available.

12.1.2 Accessible documentation

See information in WCAG section

See information in WCAG section

12.2 Support Services

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12.2.2 Information on accessibility and compatibility features Supported

SAS Technical Support has information on accessibility related features of software.

12.2.3 Effective communication Supported

SAS Technical Support works with the communication needs of users.

12.2.4 Accessible documentation

See information in WCAG section

See information in WCAG section