SAS® Help Center
Accessibility Conformance Report- Revision Date: April 01, 2022
- Contact: accessibility@sas.com
- VPAT version: 2.4
SAS Help Center (hereafter “the software”) provides Web-based documentation for SAS products. The software can be accessed directly online, or through help links within the products.
The software was not tested against WCAG AAA success criteria.
The software does not contain multimedia content. Criteria related to multimedia are not applicable.
The software is not part of a closed system.
The software is not in authoring tool. Criteria related to authoring tools are not applicable.
This VPAT is based on an accessibility review of sample workflows and content of version 2.9.1 of the software conducted in March 2022. This review included the following:
- Viewing the documentation landing page for a product
- Changing the documentation to a different version number of the same product
- Navigating content using the table of contents and the previous and the next buttons
- Viewing the accessibility features of a product
- Viewing documentation containing in-line images within the text
- Viewing documentation containing screenshots
- Viewing documentation containing SAS code and results from a SAS program
- Copying code samples to the clipboard with the Copy to Clipboard tool
- Changing the programming language of the code sample
- Viewing documentation containing glossary pop-ups
- Viewing documentation containing equations
- Adjusting the display settings
- Perform a search and view the results
NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.
SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.
WCAG 2.1 Report
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Partially Supported | Some icons used to convey information do not have fully accurate descriptions. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | |
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | |
| 1.3.1 Info and Relationships (Level A) | Partially Supported | Exceptions include:
|
| 1.3.2 Meaningful Sequence (Level A) | Supported | |
| 1.3.3 Sensory Characteristics (Level A) | Supported | |
| 1.4.1 Use of Color (Level A) | Partially Supported | Some links use only color to indicate they are links as opposed to plain text, and the contrast difference between the link and the plain text is not sufficient. |
| 1.4.2 Audio Control (Level A) | Not Applicable | |
| 2.1.1 Keyboard (Level A) | Supported | |
| 2.1.2 No Keyboard Trap (Level A) | Supported | |
| 2.1.4 Character Key Shortcuts (Level A) | Supported | |
| 2.2.1 Timing Adjustable (Level A) | Not Applicable | |
| 2.2.2 Pause, Stop, Hide (Level A) | Not Applicable | |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Not Applicable | |
| 2.4.1 Bypass Blocks (Level A) | Supported | Landmarks are defined for each section of the page. |
| 2.4.2 Page Titled (Level A) | Supported | |
| 2.4.3 Focus Order (Level A) | Partially Supported | The "Scroll to the top" button scrolls the page contents but focus does not move to the top of the page. |
| 2.4.4 Link Purpose (In Context) (Level A) | Partially Supported | When zoomed in or on a smaller device, the link to the SAS Homepage (the SAS Logo) does not have an accessible name defined. |
| 2.5.1 Pointer Gestures (Level A) | Supported | |
| 2.5.2 Pointer Cancellation (Level A) | Supported | |
| 2.5.3 Label in Name (Level A) | Supported | |
| 2.5.4 Motion Actuation (Level A) | Supported | |
| 3.1.1 Language of Page (Level A) | Supported | |
| 3.2.1 On Focus (Level A) | Supported | |
| 3.2.2 On Input (Level A) | Supported | |
| 3.3.1 Error Identification (Level A) | Supported | |
| 3.3.2 Labels or Instructions (Level A) | Supported | |
| 4.1.1 Parsing (Level A) | Supported | |
| 4.1.2 Name, Role, Value (Level A) | Partially Supported | Exceptions include:
|
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | |
| 1.3.4 Orientation (Level AA) | Supported | |
| 1.3.5 Identify Input Purpose (Level AA) | Supported | |
| 1.4.3 Contrast (Minimum) (Level AA) | Partially Supported | Exceptions include:
|
| 1.4.4 Resize text (Level AA) | Supported | |
| 1.4.5 Images of Text (Level AA) | Supported | |
| 1.4.10 Reflow (Level AA) | Partially Supported | When viewed with a width of 320 CSS pixels:
|
| 1.4.11 Non-text Contrast (Level AA) | Partially Supported | When the "Scroll to the top" button receives focus the content of the button does not have sufficient color contrast. |
| 1.4.12 Text Spacing (Level AA) | Supported | |
| 1.4.13 Content on Hover or Focus (Level AA) | Supported | |
| 2.4.5 Multiple Ways (Level AA) | Supported | |
| 2.4.6 Headings and Labels (Level AA) | Supported | |
| 2.4.7 Focus Visible (Level AA) | Supported | |
| 3.1.2 Language of Parts (Level AA) | Partially Supported | In the language selection control, foreign language strings are not marked with a change in language. |
| 3.2.3 Consistent Navigation (Level AA) | Supported | |
| 3.2.4 Consistent Identification (Level AA) | Supported | |
| 3.3.3 Error Suggestion (Level AA) | Supported | |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supported | |
| 4.1.3 Status Messages (Level AA) | Partially Supported | When search results are loading there is no announcement to screen reading software that content is loading. |
Table 3: Success Criteria, Level AAA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.6 Sign Language (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.7 Extended Audio Description (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.8 Media Alternative (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.9 Audio-only (Live) (Level AAA) | Not Evaluated | |
| 1.3.6 Identify Purpose (Level AAA) | Not Evaluated | |
| 1.4.6 Contrast Enhanced (Level AAA) | Not Evaluated | |
| 1.4.7 Low or No Background Audio (Level AAA) | Not Evaluated | |
| 1.4.8 Visual Presentation (Level AAA) | Not Evaluated | |
| 1.4.9 Images of Text (No Exception) (Level AAA) | Not Evaluated | |
| 2.1.3 Keyboard (No Exception) (Level AAA) | Not Evaluated | |
| 2.2.3 No Timing (Level AAA) | Not Evaluated | |
| 2.2.4 Interruptions (Level AAA) | Not Evaluated | |
| 2.2.5 Re-authenticating (Level AAA) | Not Evaluated | |
| 2.2.6 Timeouts (Level AAA) | Not Evaluated | |
| 2.3.2 Three Flashes (Level AAA) | Not Evaluated | |
| 2.3.3 Animation and Interactions (Level AAA) | Not Evaluated | |
| 2.4.8 Location (Level AAA) | Not Evaluated | |
| 2.4.9 Link Purpose (Link Only) (Level AAA) | Not Evaluated | |
| 2.4.10 Section Headings (Level AAA) | Not Evaluated | |
| 2.5.5 Target Size (Level AAA) | Not Evaluated | |
| 2.5.6 Concurrent Input Mechanisms (Level AAA) | Not Evaluated | |
| 3.1.3 Unusual Words (Level AAA) | Not Evaluated | |
| 3.1.4 Abbreviations (Level AAA) | Not Evaluated | |
| 3.1.5 Reading Level (Level AAA) | Not Evaluated | |
| 3.1.6 Pronunciation (Level AAA) | Not Evaluated | |
| 3.2.5 Change on Request (Level AAA) | Not Evaluated | |
| 3.3.5 Help (Level AAA) | Not Evaluated | |
| 3.3.6 Error Prevention (All) (Level AAA) | Not Evaluated |
2017 Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 302.1 Without Vision | Partially Supported | The software supports users without vision except for related issues noted in Tables 1 and 2. |
| 302.2 With Limited Vision | Partially Supported | The software supports users with limited vision except for related issues noted in Tables 1 and 2. |
| 302.3 Without Perception of Color | Partially Supported | The software supports users without perception of color except for related issues noted in Tables 1 and 2. |
| 302.4 Without Hearing | Supported | |
| 302.5 With Limited Hearing | Supported | |
| 302.6 Without Speech | Supported | |
| 302.7 With Limited Manipulation | Partially Supported | The software supports users with limited manipulation except for related issues noted in Tables 1 and 2. |
| 302.8 With Limited Reach and Strength | Partially Supported | The software supports users with limited reach and strength except for related issues noted in Tables 1 and 2. |
| 302.9 With Limited Language, Cognitive, and Learning Abilities | Supported |
Chapter 5: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 502 Interoperability with Assistive Technology | Heading cell - no response required | Heading cell - no response required |
| 502.2.1 User Control of Accessibility Features | Not Applicable | |
| 502.2.2 No Disruption of Accessibility Features | Not Applicable | |
| 502.3 Accessibility Services | Heading cell - no response required | Heading cell - no response required |
| 502.3.1 Object Information | Not Applicable | |
| 502.3.2 Modification of Object Information | Not Applicable | |
| 502.3.3 Row, Column, and Headers | Not Applicable | |
| 502.3.4 Values | Not Applicable | |
| 502.3.5 Modification of Values | Not Applicable | |
| 502.3.6 Label Relationships | Not Applicable | |
| 502.3.7 Hierarchical Relationships | Not Applicable | |
| 502.3.8 Text | Not Applicable | |
| 502.3.9 Modification of Text | Not Applicable | |
| 502.3.10 List of Actions | Not Applicable | |
| 502.3.11 Actions on Objects | Not Applicable | |
| 502.3.12 Focus Cursor | Not Applicable | |
| 502.3.13 Modification of Focus Cursor | Not Applicable | |
| 502.3.14 Event Notification | Not Applicable | |
| 503 Applications | Heading cell - no response required | Heading cell - no response required |
| 503.2 User Preferences | Not Applicable | |
| 503.3 Alternative User Interfaces | Not Applicable | |
| 503.4 User Controls for Captions and Audio Description | Heading cell - no response required | Heading cell - no response required |
| 503.4.1 Caption Controls | Not Applicable | |
| 503.4.2 Audio Description Controls | Not Applicable | |
| 504 Authoring Tools | Heading cell - no response required | Heading cell - no response required |
| 504.2 Content Creation or Editing (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | |
| 504.2.2 PDF Export | Not Applicable | |
| 504.3 Prompts | Not Applicable | |
| 504.4 Templates | Not Applicable |
Chapter 6: Support Documentation and Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
| 602.2 Accessibility and Compatibility Features | Supported | Online support documentation is available. |
| 602.3 Electronic Support Documentation | See information in WCAG section | See information in WCAG section |
| 602.4 Alternate Formats for Non-Electronic Support Documentation | Supported | Product documentation is delivered in electronic formats. |
| 603 Support Services | Heading cell - no response required | Heading cell - no response required |
| 603.2 Information on Accessibility and Compatibility Features | Supported | Online support documentation is available. |
| 603.3 Accommodation of Communication Needs | Supported |
EN 301 549 Report
Chapter 4: 4.2 Functional Performance Statements (FPS)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 4.2.1 Usage without vision | Partially Supported | See 302.1 in the Section 508 Report. |
| 4.2.2 Usage with limited vision | Partially Supported | See 302.2 in the Section 508 Report. |
| 4.2.3 Usage without perception of color | Partially Supported | See 302.3 in the Section 508 Report. |
| 4.2.4 Usage without hearing | Supported | |
| 4.2.5 Usage with limited hearing | Supported | |
| 4.2.6 Usage without vocal capability | Supported | |
| 4.2.7 Usage with limited manipulation or strength | Partially Supported | See 302.7 in the Section 508 Report. |
| 4.2.8 Usage with limited reach | Partially Supported | See 302.8 in the Section 508 Report. |
| 4.2.9 Minimize photosensitive seizure triggers | Supported | |
| 4.2.10 Usage with limited cognition, language or learning | Supported | |
| 4.2.11 Privacy | Supported |
Chapter 5: Generic Requirements
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 5.1.3 Non-visual access | Heading cell - no response required | Heading cell - no response required |
| 5.1.3.1 Audio output of visual information | Not Applicable | |
| 5.1.3.2 Auditory output delivery including speech | Not Applicable | |
| 5.1.3.3 Auditory output correlation | Not Applicable | |
| 5.1.3.4 Speech output user control | Not Applicable | |
| 5.1.3.5 Speech output automatic interruption | Not Applicable | |
| 5.1.3.6 Speech output for non-text content | Not Applicable | |
| 5.1.3.7 Speech output for video information | Not Applicable | |
| 5.1.3.8 Masked entry | Not Applicable | |
| 5.1.3.9 Private access to personal data | Not Applicable | |
| 5.1.3.10 Non-interfering audio output | Not Applicable | |
| 5.1.3.11 Private listening volume | Not Applicable | |
| 5.1.3.12 Speaker volume | Not Applicable | |
| 5.1.3.13 Volume reset | Not Applicable | |
| 5.1.3.14 Spoken languages | Not Applicable | |
| 5.1.3.15 Non-visual error identification | Not Applicable | |
| 5.1.3.16 Receipts, tickets, and transactional outputs | Not Applicable | |
| 5.1.4 Functionality closed to text enlargement | Not Applicable | |
| 5.1.5 Visual output for auditory information | Not Applicable |
Chapter 7: ICT with Video Capabilities
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 7.1 Caption processing technology | Heading cell - no response required | Heading cell - no response required |
| 7.1.1 Captioning playback | Not Applicable | |
| 7.1.2 Captioning synchronization | Not Applicable | |
| 7.1.3 Preservation of captioning | Not Applicable | |
| 7.1.4 Captions characteristics | Not Applicable | |
| 7.1.5 Spoken subtitles | Not Applicable | |
| 7.2.1 Audio description playback | Not Applicable | |
| 7.2.2 Audio description synchronization | Not Applicable | |
| 7.2.3 Preservation of audio description | Not Applicable | |
| 7.3 User controls for captions and audio description | Not Applicable |
Chapter 9: Web (see WCAG 2.x section)
Chapter 11: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 11.5.2.3 Use of accessibility services | Not Applicable | |
| 11.5.2.4 Assistive technology | Not Applicable | |
| 11.5.2.5 Object information | Not Applicable | |
| 11.5.2.6 Row, column, and headers | Not Applicable | |
| 11.5.2.7 Values | Not Applicable | |
| 11.5.2.8 Label relationships | Not Applicable | |
| 11.5.2.9 Parent-child relationships | Not Applicable | |
| 11.5.2.10 Text | Not Applicable | |
| 11.5.2.11 List of available actions | Not Applicable | |
| 11.5.2.12 Execution of available actions | Not Applicable | |
| 11.5.2.13 Tracking of focus and selection attributes | Not Applicable | |
| 11.5.2.14 Modification of focus and selection attributes | Not Applicable | |
| 11.5.2.15 Change notification | Not Applicable | |
| 11.5.2.16 Modifications of states and properties | Not Applicable | |
| 11.5.2.17 Modifications of values and text | Not Applicable | |
| 11.6 Documented accessibility usage | Heading cell - no response required | Heading cell - no response required |
| 11.6.1 User control of accessibility features | Not Applicable | |
| 11.6.2 No disruption of accessibility features | Not Applicable | |
| 11.7 User preferences | Not Applicable | |
| 11.8 Authoring tools | Heading cell - no response required | Heading cell - no response required |
| 11.8.1 Content technology | Heading cell - no response required | Heading cell - no response required |
| 11.8.2 Accessible content creation (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 11.8.3 Preservation of accessibility information in transformations | Not Applicable | |
| 11.8.4 Repair assistance | Not Applicable | |
| 11.8.5 Templates | Not Applicable |
Chapter 12: Documentation and Support Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 12.1 Product documentation | Heading cell - no response required | Heading cell - no response required |
| 12.1.1 Accessibility and compatibility features | Supported | See 602.2 in the Section 508 Report. |
| 12.1.2 Accessible documentation | See information in WCAG section | See information in WCAG section |
| 12.2 Support Services | Heading cell - no response required | Heading cell - no response required |
| 12.2.2 Information on accessibility and compatibility features | Supported | See information in WCAG section. |
| 12.2.3 Effective communication | Supported | See 603.3 in the Section 508 Report. |
| 12.2.4 Accessible documentation | See information in WCAG section | See information in WCAG section |