SAS® Enterprise Case Management 6.3m1
Accessibility Conformance Report- Revision Date: December 18, 2020
- Contact: accessibility@sas.com
- VPAT version: 2.4
SAS® Enterprise Case Management (hereafter ‘the software’) enforces best practices and proper gathering of evidence, and it can greatly reduce the cost of investigations. The solution provides a structured environment for managing investigation workflows, attaching comments or documentation, and recording financial information such as exposures or losses.
The software was not tested against WCAG AAA or WCAG 2.1 success criteria.
The software does not contain multimedia content. Criteria related to multimedia are not applicable.
Software is not part of a closed system.
NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.
SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.
WCAG 2.1 Report
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Not Supported | There are visualizations in the software that that do not have alternative descriptions accessibility to assistive technology. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | |
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | |
| 1.3.1 Info and Relationships (Level A) | Supported | |
| 1.3.2 Meaningful Sequence (Level A) | Supported | |
| 1.3.3 Sensory Characteristics (Level A) | Supported | |
| 1.4.1 Use of Color (Level A) | Supported | |
| 1.4.2 Audio Control (Level A) | Not Applicable | |
| 2.1.1 Keyboard (Level A) | Partially Supported | The software supports keyboard navigation throughout most of the software, however there are enough issues that it may prevent keyboard only users from accomplishing significant work. Issues include:
|
| 2.1.2 No Keyboard Trap (Level A) | Supported | |
| 2.1.4 Character Key Shortcuts (Level A) | Not Evaluated | |
| 2.2.1 Timing Adjustable (Level A) | Supported | |
| 2.2.2 Pause, Stop, Hide (Level A) | Not Applicable | |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Supported | There is no content in the software flashing between 5hz and 55hz. |
| 2.4.1 Bypass Blocks (Level A) | Supported | |
| 2.4.2 Page Titled (Level A) | Supported | |
| 2.4.3 Focus Order (Level A) | Partially Supported | Focus is consistent throughout the software with some exceptions. Exceptions include but are not limited to:
|
| 2.4.4 Link Purpose (In Context) (Level A) | Partially Supported | There are some links where the immediate context of the link may not be clear. |
| 2.5.1 Pointer Gestures (Level A) | Not Evaluated | |
| 2.5.2 Pointer Cancellation (Level A) | Not Evaluated | |
| 2.5.3 Label in Name (Level A) | Not Evaluated | |
| 2.5.4 Motion Actuation (Level A) | Not Evaluated | |
| 3.1.1 Language of Page (Level A) | Not Supported | The lang attribute is not used in the software. |
| 3.2.1 On Focus (Level A) | Supported | |
| 3.2.2 On Input (Level A) | Supported | |
| 3.3.1 Error Identification (Level A) | Supported | The user is notified of errors in the software. Note that this criterion does not apply to proper interpretation by Assistive Technology. See WCAG 4.1.2. |
| 3.3.2 Labels or Instructions (Level A) | Supported | When user input is required, there are labels to describe what is required. This does not pertain to AT interaction. See 4.1.2. |
| 4.1.1 Parsing (Level A) | Partially Supported | Some parsing errors are present. |
| 4.1.2 Name, Role, Value (Level A) | Partially Supported | Assistive technologies are able to obtain sufficient information about the user interface throughout most of the software. Exceptions include but are not limited to:
|
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | |
| 1.3.4 Orientation (Level AA) | Not Evaluated | |
| 1.3.5 Identify Input Purpose (Level AA) | Not Evaluated | |
| 1.4.3 Contrast (Minimum) (Level AA) | Supported | |
| 1.4.4 Resize text (Level AA) | Supported | |
| 1.4.5 Images of Text (Level AA) | Supported | |
| 1.4.10 Reflow (Level AA) | Not Evaluated | |
| 1.4.11 Non-text Contrast (Level AA) | Not Evaluated | |
| 1.4.12 Text Spacing (Level AA) | Not Evaluated | |
| 1.4.13 Content on Hover or Focus (Level AA) | Not Evaluated | |
| 2.4.5 Multiple Ways (Level AA) | Not Applicable | The software is a complex web software, and not a set of static pages. As such, there is explicitly only one way to do many of the paths of functionality within the software. |
| 2.4.6 Headings and Labels (Level AA) | Supported | |
| 2.4.7 Focus Visible (Level AA) | Partially Supported | Focus is visible throughout the software, but the color of the focus indicator can be faint on many objects. |
| 3.1.2 Language of Parts (Level AA) | Not Supported | If there is an additional language on the page, that section does not have an additional lang= attribute. |
| 3.2.3 Consistent Navigation (Level AA) | Supported | |
| 3.2.4 Consistent Identification (Level AA) | Supported | |
| 3.3.3 Error Suggestion (Level AA) | Supported | When errors are present, there is a description of the issue and potential corrections. Note that this does not apply to AT interaction. See 4.1.2. |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supported | |
| 4.1.3 Status Messages (Level AA) | Not Evaluated |
Table 3: Success Criteria, Level AAA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.6 Sign Language (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.7 Extended Audio Description (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.8 Media Alternative (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.9 Audio-only (Live) (Level AAA) | Not Evaluated | |
| 1.3.6 Identify Purpose (Level AAA) | Not Evaluated | |
| 1.4.6 Contrast Enhanced (Level AAA) | Not Supported | The software itself does not contain a 7:1 software theme. It also does not inherit OS level high contrast settings. |
| 1.4.7 Low or No Background Audio (Level AAA) | Not Evaluated | |
| 1.4.8 Visual Presentation (Level AAA) | Not Evaluated | |
| 1.4.9 Images of Text (No Exception) (Level AAA) | Not Evaluated | |
| 2.1.3 Keyboard (No Exception) (Level AAA) | Not Evaluated | |
| 2.2.3 No Timing (Level AAA) | Not Evaluated | |
| 2.2.4 Interruptions (Level AAA) | Not Evaluated | |
| 2.2.5 Re-authenticating (Level AAA) | Not Evaluated | |
| 2.2.6 Timeouts (Level AAA) | Not Evaluated | |
| 2.3.2 Three Flashes (Level AAA) | Not Evaluated | |
| 2.3.3 Animation and Interactions (Level AAA) | Not Evaluated | |
| 2.4.8 Location (Level AAA) | Not Evaluated | |
| 2.4.9 Link Purpose (Link Only) (Level AAA) | Not Evaluated | |
| 2.4.10 Section Headings (Level AAA) | Not Evaluated | |
| 2.5.5 Target Size (Level AAA) | Not Evaluated | |
| 2.5.6 Concurrent Input Mechanisms (Level AAA) | Not Evaluated | |
| 3.1.3 Unusual Words (Level AAA) | Not Evaluated | |
| 3.1.4 Abbreviations (Level AAA) | Not Evaluated | |
| 3.1.5 Reading Level (Level AAA) | Not Evaluated | |
| 3.1.6 Pronunciation (Level AAA) | Not Evaluated | |
| 3.2.5 Change on Request (Level AAA) | Not Evaluated | |
| 3.3.5 Help (Level AAA) | Not Evaluated | |
| 3.3.6 Error Prevention (All) (Level AAA) | Not Evaluated |
2017 Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 302.1 Without Vision | Partially Supported | Screen reader users should be able to successfully use some areas of the software. There are some cases where a user would have a roadblock in specific instances of functionality. This also includes situations where visualizations is used to communicate information. |
| 302.2 With Limited Vision | Supported | |
| 302.3 Without Perception of Color | Supported | |
| 302.4 Without Hearing | Supported | |
| 302.5 With Limited Hearing | Supported | |
| 302.6 Without Speech | Supported | |
| 302.7 With Limited Manipulation | Partially Supported | See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details. |
| 302.8 With Limited Reach and Strength | Partially Supported | See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details. |
| 302.9 With Limited Language, Cognitive, and Learning Abilities | Partially Supported | Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful. |
Chapter 5: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 502 Interoperability with Assistive Technology | Heading cell - no response required | Heading cell - no response required |
| 502.2.1 User Control of Accessibility Features | Not Applicable | Software is not platform software. |
| 502.2.2 No Disruption of Accessibility Features | Partially Supported | The software does not disrupt most OS level accessibility features. OS level theme settings are not supported. |
| 502.3 Accessibility Services | Heading cell - no response required | Heading cell - no response required |
| 502.3.1 Object Information | Partially Supported | Screen readers are supported in a majority of the software. Exceptions include but are not limited to:
|
| 502.3.2 Modification of Object Information | Partially Supported | Most objects and components can be modified correctly using assistive technology. There are a few that may require a screen reader user to switch cursor modes or other work arounds to complete a task. |
| 502.3.3 Row, Column, and Headers | Partially Supported | Tables in the software are identified as tables, but not all information can be read. |
| 502.3.4 Values | Partially Supported | The values for most objects are read correctly. Values for some read-only input fields are not announced by screen readers. |
| 502.3.5 Modification of Values | Partially Supported | The modification of values using assistive technology is generally possible. There are some areas where a screen reader user will have to switch cursor modes in order to continue. |
| 502.3.6 Label Relationships | Partially Supported | Inter-object labeling works correctly on some objects. Note that this does not pertain to objects with their own label. See. 502.3.1. |
| 502.3.7 Hierarchical Relationships | Partially Supported | Hierarchical relationships are conveyed correctly for most objects. |
| 502.3.8 Text | Partially Supported | Text is read correctly throughout the software. However, text attributes are not presented to assistive technology. |
| 502.3.9 Modification of Text | Supported | |
| 502.3.10 List of Actions | Partially Supported | When actions can be performed on an object, possible actions are conveyed to assistive technology for most objects. |
| 502.3.11 Actions on Objects | Supported | |
| 502.3.12 Focus Cursor | Partially Supported | Focus order is consistent throughout most of the software. |
| 502.3.13 Modification of Focus Cursor | Supported | |
| 502.3.14 Event Notification | Partially Supported | As noted in WCAG 4.1.2, there are some events in the software that do not correctly inform a screen reader user. |
| 503 Applications | Heading cell - no response required | Heading cell - no response required |
| 503.2 User Preferences | Not Applicable | Software is a web software. |
| 503.3 Alternative User Interfaces | Not Applicable | |
| 503.4 User Controls for Captions and Audio Description | Heading cell - no response required | Heading cell - no response required |
| 503.4.1 Caption Controls | Not Applicable | |
| 503.4.2 Audio Description Controls | Not Applicable | |
| 504 Authoring Tools | Heading cell - no response required | Heading cell - no response required |
| 504.2 Content Creation or Editing (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Supported | Accessibility information will not be maintained when converting to another format. |
| 504.2.2 PDF Export | Not Supported | There are some accessibility information elements that will be lost when exporting output to PDF. |
| 504.3 Prompts | Not Supported | There are no prompts in the software advising the user of WCAG 2 A and AA requirements. |
| 504.4 Templates | Not Supported | There are no provided templates or systems in place to enable users to create output with sufficient accessibility information. |
Chapter 6: Support Documentation and Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
| 602.2 Accessibility and Compatibility Features | Supported | Documentation lists accessibility issues and workarounds when available. |
| 602.3 Electronic Support Documentation | See information in WCAG section | See information in WCAG section |
| 602.4 Alternate Formats for Non-Electronic Support Documentation | Not Applicable | All support documentation is available in an electronic version. |
| 603 Support Services | Heading cell - no response required | Heading cell - no response required |
| 603.2 Information on Accessibility and Compatibility Features | Supported | SAS Technical Support has information on accessibility related features of software. |
| 603.3 Accommodation of Communication Needs | Supported | SAS Technical Support works with the communication needs of users. |
EN 301 549 Report
Chapter 4: 4.2 Functional Performance Statements (FPS)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 4.2.1 Usage without vision | Partially Supported | Screen reader users should be able to successfully use some areas of the software. There are some cases where a user would have a roadblock in specific instances of functionality. Specifically where visualizations are used to communicate information. |
| 4.2.2 Usage with limited vision | Supported | |
| 4.2.3 Usage without perception of color | Supported | |
| 4.2.4 Usage without hearing | Supported | |
| 4.2.5 Usage with limited hearing | Supported | |
| 4.2.6 Usage without vocal capability | Supported | |
| 4.2.7 Usage with limited manipulation or strength | Partially Supported | See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details. |
| 4.2.8 Usage with limited reach | Partially Supported | See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details. |
| 4.2.9 Minimize photosensitive seizure triggers | Supported | There is no content in the software flashing between 5hz and 55hz. |
| 4.2.10 Usage with limited cognition, language or learning | Partially Supported | Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful. |
| 4.2.11 Privacy | Supported | User information is controlled by user and site admin team. |
Chapter 5: Generic Requirements
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 5.1.3 Non-visual access | Heading cell - no response required | Heading cell - no response required |
| 5.1.3.1 Audio output of visual information | Not Applicable | Software is not a closed system, so EN 301 5.1.3.1 - 5.1.5 do not apply. |
| 5.1.3.2 Auditory output delivery including speech | Not Applicable | |
| 5.1.3.3 Auditory output correlation | Not Applicable | |
| 5.1.3.4 Speech output user control | Not Applicable | |
| 5.1.3.5 Speech output automatic interruption | Not Applicable | |
| 5.1.3.6 Speech output for non-text content | Not Applicable | |
| 5.1.3.7 Speech output for video information | Not Applicable | |
| 5.1.3.8 Masked entry | Not Applicable | |
| 5.1.3.9 Private access to personal data | Not Applicable | |
| 5.1.3.10 Non-interfering audio output | Not Applicable | |
| 5.1.3.11 Private listening volume | Not Applicable | |
| 5.1.3.12 Speaker volume | Not Applicable | |
| 5.1.3.13 Volume reset | Not Applicable | |
| 5.1.3.14 Spoken languages | Not Applicable | |
| 5.1.3.15 Non-visual error identification | Not Applicable | |
| 5.1.3.16 Receipts, tickets, and transactional outputs | Not Applicable | |
| 5.1.4 Functionality closed to text enlargement | Not Applicable | |
| 5.1.5 Visual output for auditory information | Not Applicable |
Chapter 7: ICT with Video Capabilities
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 7.1 Caption processing technology | Heading cell - no response required | Heading cell - no response required |
| 7.1.1 Captioning playback | Not Applicable | |
| 7.1.2 Captioning synchronization | Not Applicable | |
| 7.1.3 Preservation of captioning | Not Applicable | |
| 7.1.4 Captions characteristics | Not Applicable | |
| 7.1.5 Spoken subtitles | Not Applicable | |
| 7.2.1 Audio description playback | Not Applicable | |
| 7.2.2 Audio description synchronization | Not Applicable | |
| 7.2.3 Preservation of audio description | Not Applicable | |
| 7.3 User controls for captions and audio description | Not Applicable |
Chapter 9: Web (see WCAG 2.x section)
Chapter 11: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 11.5.2.3 Use of accessibility services | Partially Supported | The software does not disrupt most OS level accessibility features. OS level theme settings are not supported. For OS level screen readers, see WCAG 4.1.2. |
| 11.5.2.4 Assistive technology | Partially Supported | The software works correctly with most assistive technologies. See WCAG 4.1.2 for more information. |
| 11.5.2.5 Object information | Partially Supported | Screen readers are supported in a majority of the software. Exceptions include but are not limited to:
|
| 11.5.2.6 Row, column, and headers | Partially Supported | Tables in the software are identified as tables, but not all information can be read. |
| 11.5.2.7 Values | Partially Supported | The values for most objects are read correctly. Values for some read-only input fields are not announced by screen readers. |
| 11.5.2.8 Label relationships | Supported | Inter-object labeling works correctly. Note that this does not pertain to objects with their own label. See. 502.3.1. |
| 11.5.2.9 Parent-child relationships | Partially Supported | Some Hierarchical relationships may not be identified correctly. |
| 11.5.2.10 Text | Partially Supported | Text is read correctly throughout the software. However, text attributes are not presented to assistive technology. |
| 11.5.2.11 List of available actions | Partially Supported | When actions can be performed on an object, possible actions are conveyed to assistive technology for most objects. |
| 11.5.2.12 Execution of available actions | Partially Supported | When actions can be performed on an object, input actions are conveyed via assistive technology for most objects. |
| 11.5.2.13 Tracking of focus and selection attributes | Supported | |
| 11.5.2.14 Modification of focus and selection attributes | Supported | |
| 11.5.2.15 Change notification | Partially Supported | As noted in WCAG 4.1.2, there are some events in the software that do not correctly inform a screen reader user. |
| 11.5.2.16 Modifications of states and properties | Partially Supported | The modification of states and properties using assistive technology is read correctly for most objects. There are some objects where the user will have to switch cursor modes in order to modify the object. |
| 11.5.2.17 Modifications of values and text | Supported | |
| 11.6 Documented accessibility usage | Heading cell - no response required | Heading cell - no response required |
| 11.6.1 User control of accessibility features | Not Applicable | Software is not platform software. |
| 11.6.2 No disruption of accessibility features | Partially Supported | The software does not disrupt accessibility features of the OS with the exception of OS level themes like High Contrast. |
| 11.7 User preferences | Partially Supported | There are user preferences in the software, but it does not contain the full breadth of specifics listed in this criterion. |
| 11.8 Authoring tools | Heading cell - no response required | Heading cell - no response required |
| 11.8.1 Content technology | Heading cell - no response required | Heading cell - no response required |
| 11.8.2 Accessible content creation (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 11.8.3 Preservation of accessibility information in transformations | Not Applicable | Other than outputs, there is no method of transforming the content within the software. |
| 11.8.4 Repair assistance | Not Supported | There is no automatic or manual accessibility repair assistance in the software. |
| 11.8.5 Templates | Not Supported | There are no provided templates or systems in place to enable users to create output with sufficient accessibility information. |
Chapter 12: Documentation and Support Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 12.1 Product documentation | Heading cell - no response required | Heading cell - no response required |
| 12.1.1 Accessibility and compatibility features | Supported | The documentation does contain some Accessibility information. |
| 12.1.2 Accessible documentation | See information in WCAG section | See information in WCAG section |
| 12.2 Support Services | Heading cell - no response required | Heading cell - no response required |
| 12.2.2 Information on accessibility and compatibility features | Supported | SAS Technical Support has information on accessibility related features of software. |
| 12.2.3 Effective communication | Supported | SAS Technical Support works with the communication needs of users. |
| 12.2.4 Accessible documentation | See information in WCAG section | See information in WCAG section |