SAS® Customer Intelligence 360 Engage: Email Content
Accessibility Conformance Report- Revision Date: May 21, 2021
- Contact: accessibility@sas.com
- VPAT version: 2.4
With a SAS 360 Engage: Email license of SAS Customer Intelligence 360 (hereafter 'the software'), content authors can create emails (hereafter 'the content') and deliver them to a set of recipients. The scope of this report is limited to the content. This report assumes that the content is created using general best practices for accessibility and the accessibility features provided by the software.
- The software was not tested against WCAG AAA or WCAG 2.1 success criteria.
- The software is not part of a closed system.
NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.
SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.
WCAG 2.1 Report
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Supported | The software allows content authors to define alt text for images. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | |
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | The software does not support embedding videos, but content authors can include links to external media platforms that do. |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | The software does not support embedding videos, but content authors can include links to external media platforms that do. |
| 1.3.1 Info and Relationships (Level A) | Supported | |
| 1.3.2 Meaningful Sequence (Level A) | Supported | |
| 1.3.3 Sensory Characteristics (Level A) | Supported | |
| 1.4.1 Use of Color (Level A) | Supported | |
| 1.4.2 Audio Control (Level A) | Not Applicable | |
| 2.1.1 Keyboard (Level A) | Supported | Links and other objects that can be interacted with are navigable by the keyboard. |
| 2.1.2 No Keyboard Trap (Level A) | Supported | |
| 2.1.4 Character Key Shortcuts (Level A) | Not Evaluated | |
| 2.2.1 Timing Adjustable (Level A) | Supported | |
| 2.2.2 Pause, Stop, Hide (Level A) | Supported | |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Supported | Content that could violate this criterion is controlled by content authors. |
| 2.4.1 Bypass Blocks (Level A) | Supported | |
| 2.4.2 Page Titled (Level A) | Supported | |
| 2.4.3 Focus Order (Level A) | Supported | |
| 2.4.4 Link Purpose (In Context) (Level A) | Supported | |
| 2.5.1 Pointer Gestures (Level A) | Not Evaluated | |
| 2.5.2 Pointer Cancellation (Level A) | Not Evaluated | |
| 2.5.3 Label in Name (Level A) | Not Evaluated | |
| 2.5.4 Motion Actuation (Level A) | Not Evaluated | |
| 3.1.1 Language of Page (Level A) | Supported | Language of page is only supported when directly editing HTML from within the software code editor. |
| 3.2.1 On Focus (Level A) | Supported | |
| 3.2.2 On Input (Level A) | Supported | |
| 3.3.1 Error Identification (Level A) | Supported | |
| 3.3.2 Labels or Instructions (Level A) | Supported | |
| 4.1.1 Parsing (Level A) | Partially Supported | The content may contain some parser errors. |
| 4.1.2 Name, Role, Value (Level A) | Supported | Text generated by the software is readable by a screen reader without any additional user interaction. Some object types like images, require content authors to include alt text to make the object pass this criteria, but the software enables authors to do this. |
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Supported | The software does not support embedding videos, but content authors can include links to external media platforms that do. |
| 1.3.4 Orientation (Level AA) | Not Evaluated | |
| 1.3.5 Identify Input Purpose (Level AA) | Not Evaluated | |
| 1.4.3 Contrast (Minimum) (Level AA) | Supported | |
| 1.4.4 Resize text (Level AA) | Supported | |
| 1.4.5 Images of Text (Level AA) | Supported | |
| 1.4.10 Reflow (Level AA) | Not Evaluated | |
| 1.4.11 Non-text Contrast (Level AA) | Not Evaluated | |
| 1.4.12 Text Spacing (Level AA) | Not Evaluated | |
| 1.4.13 Content on Hover or Focus (Level AA) | Not Evaluated | |
| 2.4.5 Multiple Ways (Level AA) | Supported | |
| 2.4.6 Headings and Labels (Level AA) | Supported | |
| 2.4.7 Focus Visible (Level AA) | Supported | |
| 3.1.2 Language of Parts (Level AA) | Supported | Language of parts is only supported when directly editing HTML from within the software code editor. |
| 3.2.3 Consistent Navigation (Level AA) | Supported | |
| 3.2.4 Consistent Identification (Level AA) | Supported | |
| 3.3.3 Error Suggestion (Level AA) | Supported | |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supported | |
| 4.1.3 Status Messages (Level AA) | Not Evaluated |
Table 3: Success Criteria, Level AAA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.6 Sign Language (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.7 Extended Audio Description (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.8 Media Alternative (Prerecorded) (Level AAA) | Not Evaluated | |
| 1.2.9 Audio-only (Live) (Level AAA) | Not Evaluated | |
| 1.3.6 Identify Purpose (Level AAA) | Not Evaluated | |
| 1.4.6 Contrast Enhanced (Level AAA) | Supported | |
| 1.4.7 Low or No Background Audio (Level AAA) | Not Evaluated | |
| 1.4.8 Visual Presentation (Level AAA) | Not Evaluated | |
| 1.4.9 Images of Text (No Exception) (Level AAA) | Not Evaluated | |
| 2.1.3 Keyboard (No Exception) (Level AAA) | Not Evaluated | |
| 2.2.3 No Timing (Level AAA) | Not Evaluated | |
| 2.2.4 Interruptions (Level AAA) | Not Evaluated | |
| 2.2.5 Re-authenticating (Level AAA) | Not Evaluated | |
| 2.2.6 Timeouts (Level AAA) | Not Evaluated | |
| 2.3.2 Three Flashes (Level AAA) | Not Evaluated | |
| 2.3.3 Animation and Interactions (Level AAA) | Not Evaluated | |
| 2.4.8 Location (Level AAA) | Not Evaluated | |
| 2.4.9 Link Purpose (Link Only) (Level AAA) | Not Evaluated | |
| 2.4.10 Section Headings (Level AAA) | Not Evaluated | |
| 2.5.5 Target Size (Level AAA) | Not Evaluated | |
| 2.5.6 Concurrent Input Mechanisms (Level AAA) | Not Evaluated | |
| 3.1.3 Unusual Words (Level AAA) | Not Evaluated | |
| 3.1.4 Abbreviations (Level AAA) | Not Evaluated | |
| 3.1.5 Reading Level (Level AAA) | Not Evaluated | |
| 3.1.6 Pronunciation (Level AAA) | Not Evaluated | |
| 3.2.5 Change on Request (Level AAA) | Not Evaluated | |
| 3.3.5 Help (Level AAA) | Not Evaluated | |
| 3.3.6 Error Prevention (All) (Level AAA) | Not Evaluated |
2017 Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 302.1 Without Vision | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without vision. |
| 302.2 With Limited Vision | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision. |
| 302.3 Without Perception of Color | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision. |
| 302.4 Without Hearing | Partially Supported | While the software does not contain utilities to include captions or transcripts, there are methods to include links to external video players which can pass this criterion. |
| 302.5 With Limited Hearing | Partially Supported | While the software does not contain utilities to include captions or transcripts, there are methods to include links to external video players which can pass this criterion. |
| 302.6 Without Speech | Supported | |
| 302.7 With Limited Manipulation | Supported | |
| 302.8 With Limited Reach and Strength | Supported | |
| 302.9 With Limited Language, Cognitive, and Learning Abilities | Supported |
Chapter 5: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 502 Interoperability with Assistive Technology | Heading cell - no response required | Heading cell - no response required |
| 502.2.1 User Control of Accessibility Features | Not Applicable | |
| 502.2.2 No Disruption of Accessibility Features | Not Applicable | |
| 502.3 Accessibility Services | Heading cell - no response required | Heading cell - no response required |
| 502.3.1 Object Information | Not Applicable | |
| 502.3.2 Modification of Object Information | Not Applicable | |
| 502.3.3 Row, Column, and Headers | Not Applicable | |
| 502.3.4 Values | Not Applicable | |
| 502.3.5 Modification of Values | Not Applicable | |
| 502.3.6 Label Relationships | Not Applicable | |
| 502.3.7 Hierarchical Relationships | Not Applicable | |
| 502.3.8 Text | Not Applicable | |
| 502.3.9 Modification of Text | Not Applicable | |
| 502.3.10 List of Actions | Not Applicable | |
| 502.3.11 Actions on Objects | Not Applicable | |
| 502.3.12 Focus Cursor | Not Applicable | |
| 502.3.13 Modification of Focus Cursor | Not Applicable | |
| 502.3.14 Event Notification | Not Applicable | |
| 503 Applications | Heading cell - no response required | Heading cell - no response required |
| 503.2 User Preferences | Not Applicable | |
| 503.3 Alternative User Interfaces | Not Applicable | |
| 503.4 User Controls for Captions and Audio Description | Heading cell - no response required | Heading cell - no response required |
| 503.4.1 Caption Controls | Not Applicable | The software does not support embedding videos, but content authors can include links to external media platforms that do. |
| 503.4.2 Audio Description Controls | Not Applicable | The software does not support embedding videos, but content authors can include links to external media platforms that do. |
| 504 Authoring Tools | Heading cell - no response required | Heading cell - no response required |
| 504.2 Content Creation or Editing (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Supported | |
| 504.2.2 PDF Export | Not Applicable | |
| 504.3 Prompts | Partially Supported | There are utilities to create output that contains accessibility information, but the software does not warn the user if this information is not included. |
| 504.4 Templates | Not Applicable |
Chapter 6: Support Documentation and Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
| 602.2 Accessibility and Compatibility Features | Supported | |
| 602.3 Electronic Support Documentation | See information in WCAG section | See information in WCAG section |
| 602.4 Alternate Formats for Non-Electronic Support Documentation | Supported | |
| 603 Support Services | Heading cell - no response required | Heading cell - no response required |
| 603.2 Information on Accessibility and Compatibility Features | Supported | |
| 603.3 Accommodation of Communication Needs | Supported |
EN 301 549 Report
Chapter 4: 4.2 Functional Performance Statements (FPS)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 4.2.1 Usage without vision | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without vision. |
| 4.2.2 Usage with limited vision | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision. |
| 4.2.3 Usage without perception of color | Supported | Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision. |
| 4.2.4 Usage without hearing | Supported | |
| 4.2.5 Usage with limited hearing | Supported | |
| 4.2.6 Usage without vocal capability | Supported | |
| 4.2.7 Usage with limited manipulation or strength | Supported | |
| 4.2.8 Usage with limited reach | Supported | |
| 4.2.9 Minimize photosensitive seizure triggers | Supported | |
| 4.2.10 Usage with limited cognition, language or learning | Supported | |
| 4.2.11 Privacy | Not Applicable |
Chapter 5: Generic Requirements
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 5.1.3 Non-visual access | Heading cell - no response required | Heading cell - no response required |
| 5.1.3.1 Audio output of visual information | Not Applicable | The software is not a closed system. EN 301 5.1.3.1 through 5.1.5 do not apply. |
| 5.1.3.2 Auditory output delivery including speech | Not Applicable | |
| 5.1.3.3 Auditory output correlation | Not Applicable | |
| 5.1.3.4 Speech output user control | Not Applicable | |
| 5.1.3.5 Speech output automatic interruption | Not Applicable | |
| 5.1.3.6 Speech output for non-text content | Not Applicable | |
| 5.1.3.7 Speech output for video information | Not Applicable | |
| 5.1.3.8 Masked entry | Not Applicable | |
| 5.1.3.9 Private access to personal data | Not Applicable | |
| 5.1.3.10 Non-interfering audio output | Not Applicable | |
| 5.1.3.11 Private listening volume | Not Applicable | |
| 5.1.3.12 Speaker volume | Not Applicable | |
| 5.1.3.13 Volume reset | Not Applicable | |
| 5.1.3.14 Spoken languages | Not Applicable | |
| 5.1.3.15 Non-visual error identification | Not Applicable | |
| 5.1.3.16 Receipts, tickets, and transactional outputs | Not Applicable | |
| 5.1.4 Functionality closed to text enlargement | Not Applicable | |
| 5.1.5 Visual output for auditory information | Not Applicable |
Chapter 7: ICT with Video Capabilities
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 7.1 Caption processing technology | Heading cell - no response required | Heading cell - no response required |
| 7.1.1 Captioning playback | Not Applicable | |
| 7.1.2 Captioning synchronization | Not Applicable | |
| 7.1.3 Preservation of captioning | Not Applicable | |
| 7.1.4 Captions characteristics | Not Applicable | |
| 7.1.5 Spoken subtitles | Not Applicable | |
| 7.2.1 Audio description playback | Not Applicable | |
| 7.2.2 Audio description synchronization | Not Applicable | |
| 7.2.3 Preservation of audio description | Not Applicable | |
| 7.3 User controls for captions and audio description | Not Applicable |
Chapter 9: Web (see WCAG 2.x section)
Chapter 11: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 11.5.2.3 Use of accessibility services | Supported | |
| 11.5.2.4 Assistive technology | Not Applicable | The software is not assistive technology. |
| 11.5.2.5 Object information | Supported | |
| 11.5.2.6 Row, column, and headers | Supported | |
| 11.5.2.7 Values | Supported | |
| 11.5.2.8 Label relationships | Supported | |
| 11.5.2.9 Parent-child relationships | Supported | |
| 11.5.2.10 Text | Supported | |
| 11.5.2.11 List of available actions | Supported | |
| 11.5.2.12 Execution of available actions | Supported | |
| 11.5.2.13 Tracking of focus and selection attributes | Supported | |
| 11.5.2.14 Modification of focus and selection attributes | Not Applicable | |
| 11.5.2.15 Change notification | Not Applicable | |
| 11.5.2.16 Modifications of states and properties | Not Applicable | |
| 11.5.2.17 Modifications of values and text | Not Applicable | |
| 11.6 Documented accessibility usage | Heading cell - no response required | Heading cell - no response required |
| 11.6.1 User control of accessibility features | Not Applicable | Software is not platform software. |
| 11.6.2 No disruption of accessibility features | Supported | |
| 11.7 User preferences | Not Applicable | The software is web-based and does not have access to user settings in the platform. |
| 11.8 Authoring tools | Heading cell - no response required | Heading cell - no response required |
| 11.8.1 Content technology | Heading cell - no response required | Heading cell - no response required |
| 11.8.2 Accessible content creation (if not authoring tool, enter "not applicable") | See information in WCAG section | See information in WCAG section |
| 11.8.3 Preservation of accessibility information in transformations | Supported | |
| 11.8.4 Repair assistance | Partially Supported | There are utilities to create output that contains accessibility information, but the software does not warn the user if this information is not included. |
| 11.8.5 Templates | Not Applicable | The software does not provide restructuring transformations or re-encoding transformations. |
Chapter 12: Documentation and Support Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 12.1 Product documentation | Heading cell - no response required | Heading cell - no response required |
| 12.1.1 Accessibility and compatibility features | Supported | |
| 12.1.2 Accessible documentation | See information in WCAG section | See information in WCAG section |
| 12.2 Support Services | Heading cell - no response required | Heading cell - no response required |
| 12.2.2 Information on accessibility and compatibility features | Supported | |
| 12.2.3 Effective communication | Supported | |
| 12.2.4 Accessible documentation | See information in WCAG section | See information in WCAG section |