SAS Institute. The Power to Know

Learning Center

On-Site Training Policies & Guidelines - at your location

Please read and follow the following guidelines below to ensure an optimal service experience.

Enrollment

A course description is provided to you for distribution to potential attendees. We strongly recommend that only those who have the appropriate prerequisite skills participate in the course.

Three weeks before scheduled training, you will be contacted to see if more than 15 students will be attending. An additional fee of $150 per student per day for more than 15 students will be charged. Training will be limited to the number of seats available in a particular facility, with a maximum of 25 students unless otherwise mutually agreed upon. (Exceptions: Some courses are limited to 15 students. Check with your Education Account Representative for details.).

Class roster requirements

You will receive a hard-copy roster sheet with your confirmation pack. Students should complete the attendance verification for invoicing and diploma purposes. Give the completed forms to your instructor.

If requested, diplomas can be sent to you after the training as long as you have provided all pertinent student information.

Course materials

We will provide one copy of course materials for each attendee. Please note that all training materials are copyrighted and duplication is not permitted.

Course hours

Standard course hours are from 9 a.m. to 5 p.m. daily, with 15-minute breaks in the morning and afternoon and one hour for lunch. The last day of training ends at 4 p.m. If this does not fit your normal work schedule, please notify your Education Account Representative to make any necessary changes.

Software requirements

You are responsible for ensuring that the software required for conducting the training (if any) is properly licensed, installed, and available for access as necessary during the class. Please allow adequate time to receive, sign, and return the short-term license agreement. You should contact your Education Account Representative to ensure that you have the necessary software and related components.

Class facilities

You are responsible for furnishing all facilities and equipment required to conduct the training, including but not limited to computer terminals, audiovisual equipment, and classroom space. All facilities must be safe and conducive to learning.

SAS training centers are available to rent for your on-site training at a fee of $500 per day.

Computer workshops

We recommend that there be no more than two students using each terminal, PC, or workstation. Workshops are most beneficial when in a central location, convenient to the classroom, so the instructor can interact with the students during the workshop sessions. Data will be sent to you before training begins. The preferred method of sending this data is via e-mail. If another method is necessary, please notify your Education Account Representative. Data should be loaded before the training so that students will have read/write access. Installation instructions are also provided.

Purchase orders

Payment by purchase orders will be accepted as an administrative convenience. Terms and conditions not agreed to in writing and signed on behalf of SAS do not apply.

Nondisclosure

We must receive any nondisclosure documents three weeks prior to any service. No training provider has the authority to sign a nondisclosure agreement on SAS' behalf upon arrival for training.

Expenses

Travel expenses for SAS staff are additional. Expenses include round-trip coach airfare, rental car including gas or local transportation, hotel and per diem meal expenses. Per diem is based on the Runzheimer Meal Lodging Cost Index.

Cancellation policy

You must cancel no later than 21 days before the scheduled training start date to avoid a 25% cancellation penalty (25% of the published applicable fee). To cancel, you should call your Education Account Representative. We will work on a best-effort basis to schedule alternative dates. Rescheduling training less than 21 days prior to the original start date is considered a cancellation of training, and the 25% penalty will be charged. In addition, please note that if non-refundable airline tickets have been purchased at your request for SAS staff, your organization will be responsible for these expenses.

Recording devices

With the exception of accommodations made for disabled students, SAS strictly prohibits the use of audio or video recording devices during training sessions.