Green Belt - Healthcare Process Excellence with Six Sigma
Duration: .
CEUs: .
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This outline is provisional and subject to change.
This course presents the basic DMAIC problem-solving methodology used in lean Six Sigma projects to understand the root cause of performance problems and to create breakthroughs in improvement. This is an essential course for any lean Six Sigma project leader working in healthcare.
Learn how to
- define a problem in measurable terms
- measure core performance and establish metrics
- collect and analyze data relevant to the problem of interest
- analyze the system of causes and determine all root causes
- plan and implement solutions relevant to the root cause of the problem
- evaluate the effectiveness of the solutions.
Who should attend
Individuals working directly on problem solving, product and process development, cycle time, lean, process improvement, and corrective action using the DMAIC problem-solving methodology
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Prerequisites
There are no formal prerequisites for this course.
Course Contents
Define
- introduction to Six Sigma and lean
- identify project, champion, and project owner
- define problem, objective, goals, and benefits
- determine customer requirements and CTQs
- define resource/stakeholder analysis
- develop project plan
- map the process to identify waste
- introduction to JMP
Measure
- determine project metrics and critical Xs and Ys
- determine operational definitions
- establish performance standards
- understand foundation statistics
- develop data collection and sampling plan
- validate measurement methods
- determine process capability and baseline
Analyze
- benchmark the process or product
- analyze project data using JMP
- analyze the process map
- visualize the problem
- determine and summarize root cause
Improve
- determine breakthrough solutions, costs and benefits
- assess solution risks
- validate solutions using a pilot
- implement solutions
- measure solution effectiveness
Control
- determine the type of control needed
- measurement based controls
- implement and validate controls
- develop a transfer plan
- realize the benefits of implementing the solution
- close the project and communicate results
Course Materials
Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.
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Not currently scheduled.
Available for
on-site training or can be scheduled at any SAS training facility
if demand warrants.
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