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Basic DMAIC Problem Solving for Lean Six Sigma

Duration: 2.0 days
CEUs: 1.2
(This course is not currently scheduled.)

This outline is provisional and subject to change.

This is course is designed to present the basic DMAIC problem-solving methodology used in lean Six Sigma to understand the root cause of performance problems and to create breakthroughs in improvement. This is an essential course for any lean six sigma project leader or team member.

Learn how to

Who should attend

Any lean Six Sigma project leaders or team members, specifically those working directly on problem solving, product and process development, business process improvement, and corrective/preventative action using the DMAIC problem-solving methodology

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Prerequisites
There are no prerequisite skills required for this course.
Course Contents
Introduction to Basic DMAIC Problem Solving
  • need for improvement
  • savings associated with root cause analysis
  • seven basic quality tools
Define and Contain the Problem
  • defining the problem
  • containing the problem
  • determining scope, objectives, and goals
  • project leadership and planning
Measure the Problem
  • lean metrics
  • mapping the process
  • determining the data collection plan
  • measuring waste
  • establishing metrics and capability
Analyze Data and Determine Root Cause
  • analyzing and summarizing the data
  • analyzing and summarizing the process map
  • determining root causes and summarizing all findings
Improve Performance
  • brainstorming solutions
  • determining benefit, cost, risk, and complexity
  • lean solutions
  • measuring solution effectiveness
Control and Standardize Improvements
  • process owner
  • select controls
  • project closure
Course Materials
Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.
Share Your Thoughts
Are there additional topics you'd like for this course to address? Would you like for this course to be offered at another training facility? Let us know by adding to our Interest List.

Not currently scheduled. Available for on-site training or can be scheduled at any SAS training facility if demand warrants.


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