Green Belt - Healthcare Process Excellence with Six Sigma

Duration: CEU:

This course presents the basic DMAIC problem-solving methodology used in lean Six Sigma projects to understand the root cause of performance problems and to create breakthroughs in improvement. This is an essential course for any lean Six Sigma project leader working in healthcare.

Learn how to

define a problem in measurable terms
measure core performance and establish metrics
collect and analyze data relevant to the problem of interest
analyze the system of causes and determine all root causes
plan and implement solutions relevant to the root cause of the problem
evaluate the effectiveness of the solutions.

Who should attend

Individuals working directly on problem solving, product and process development, cycle time, lean, process improvement, and corrective action using the DMAIC problem-solving methodology

Prerequisites

There are no formal prerequisites for this course.

Course Contents

Define

introduction to Six Sigma and lean
identify project, champion, and project owner
define problem, objective, goals, and benefits
determine customer requirements and CTQs
define resource/stakeholder analysis
develop project plan
map the process to identify waste
introduction to JMP

Measure

determine project metrics and critical Xs and Ys
determine operational definitions
establish performance standards
understand foundation statistics
develop data collection and sampling plan
validate measurement methods
determine process capability and baseline

Analyze

benchmark the process or product
analyze project data using JMP
analyze the process map
visualize the problem
determine and summarize root cause

Improve

determine breakthrough solutions, costs and benefits
assess solution risks
validate solutions using a pilot
implement solutions
measure solution effectiveness

Control

determine the type of control needed
measurement based controls
implement and validate controls
develop a transfer plan
realize the benefits of implementing the solution
close the project and communicate results

Course Materials

Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.

Registration

To register for this course in the US, call 800-333-7660 or visit support.sas.com/training. This course is also available for on-site training, or you can create a custom course by combining material from several courses. For more details, contact SAS Education in Cary, NC at 919-531-7321 or send e-mail to training@sas.com.