Root Cause Analysis Using JMP
Duration: 2.0 days CEU: 1.2
This course introduces the core concepts and principles of root cause analysis, six sigma, and lean using the DMAIC problem-solving methodology.
Learn how to
- define and contain a problem while developing a long-term solution
- create a data collection plan
- analyze data to determine the root cause of a problem
- identify potential solutions
- create a control strategy to maintain performance improvement
- use basic lean tools.
Who should attend
Individuals working directly on problem solving, investigation resolution, corrective/preventative action, and product/process improvement
Prerequisites
Before attending this course, you should be familiar with a Macintosh or Microsoft Windows operating system.
Course Contents
Define and Contain the Problem
- introduction to root cause analysis and six sigma
- defining the problem
- containing the problem
- stating the objective, goal, and benefits
- performing resource analysis
- developing a high-level process map
Measure the Problem
- defining data collection requirements
- processing reviews and mapping
- developing a data collection plan
- defining the process baseline
Analyze the Data and Determine Root Cause
- analyzing all relevant data
- exploring all probable root causes
- determining and summarizing the root cause
Improve Performance
- brainstorming potential solutions
- evaluating cost, complexity, impact, benefits, and risks
- communicating and implementing solutions
- verifying the improvement
Control and Standardize Improvements
- identifying owner and opportunities for standardization
- determining the controls needed to sustain the gains
- realizing the benefits of improvement
- reflecting on the improvement process
Lean Basics
- identifying waste
- value stream mapping
- lean performance measures
- lean solutions
Software Addressed
This course addresses the following software product(s): JMP.
Course Materials
Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.
Registration
To register for this course in the US, call 800-333-7660 or visit
support.sas.com/training.
This course is also available for on-site training, or you can create a custom course by combining material from several courses. For more details, contact SAS Education in Cary, NC at 919-531-7321 or send e-mail to
training@sas.com.