Designing and Executing Marketing Campaigns Using SAS Customer Intelligence Studio
Duration: 1.5 days
Course fee: $863
EPTO units: 1.65
CEUs: 0.9
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This outline is provisional and subject to change.
This course provides an overview of SAS Marketing Automation and SAS Real-Time Decision Manager 5.1 solution, and addresses how to construct both outbound and inbound marketing decisions using SAS Customer Intelligence Studio.
Learn how to
- identify the types of problems that are solved by SAS Marketing Automation and SAS Real-Time Decision Manager
- navigate all areas of SAS Customer Intelligence Studio
- create and test outbound marketing campaigns and inbound decisions.
Who should attend
Users of SAS Marketing Automation and of SAS Real-Time Decision Manager who want to learn how to use SAS Customer Intelligence Studio for marketing decisions
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Prerequisites
There are no formal prerequisites for this course. Before attending this course, you should have basic skills using Microsoft Windows and Windows-based software, and be familiar with business issues and processes for marketing campaigns.
Course Contents
Overview of the SAS Customer Intelligence Solution
- components of the SAS Customer Intelligence solution
Creating Campaigns with SAS Customer Intelligencee Studio
- the SAS Customer Intelligence Studio user interface
- creating suppressions and universes
- creating campaigns
- additional campaign functionality
- using prioritization
- using the Refine Output option in exports (optional)
Executing and Scheduling Campaigns
- executing campaigns
- scheduling campaigns
- scheduling recurring communications
Additional Features in SAS Marketing Automation
- the SAS Marketing Automation Dashboard and SAS Campaign Web Studio
- using documents in SAS Customer Intelligence Studio
- altering the appearance of diagrams
- using the Report node
- using inferred responses
Administering SAS Customer Intelligence with SAS Management Console
- using SAS Customer Intelligence plug-ins in SAS Management Console
- definition plug-ins
- business contexts
Software
This course addresses Customer Intelligence.
Course Materials
Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.
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