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Root Cause Analysis Using JMP

Duration: 2.0 days
CEUs: 1.2
(This course is not currently scheduled.)

This course introduces the core concepts and principles of root cause analysis, six sigma, and lean using the DMAIC problem-solving methodology.

Learn how to

Who should attend

Individuals working directly on problem solving, investigation resolution, corrective/preventative action, and product/process improvement

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Prerequisites
Before attending this course, you should be familiar with a Macintosh or Microsoft Windows operating system.
Course Contents
Define and Contain the Problem
  • introduction to root cause analysis and six sigma
  • defining the problem
  • containing the problem
  • stating the objective, goal, and benefits
  • performing resource analysis
  • developing a high-level process map
Measure the Problem
  • defining data collection requirements
  • processing reviews and mapping
  • developing a data collection plan
  • defining the process baseline
Analyze the Data and Determine Root Cause
  • analyzing all relevant data
  • exploring all probable root causes
  • determining and summarizing the root cause
Improve Performance
  • brainstorming potential solutions
  • evaluating cost, complexity, impact, benefits, and risks
  • communicating and implementing solutions
  • verifying the improvement
Control and Standardize Improvements
  • identifying owner and opportunities for standardization
  • determining the controls needed to sustain the gains
  • realizing the benefits of improvement
  • reflecting on the improvement process
Lean Basics
  • identifying waste
  • value stream mapping
  • lean performance measures
  • lean solutions
Software
This course addresses JMP.
Course Materials
Students receive a hardcopy of the course notes and, in some courses, can choose to take home a copy of the course data.
Share Your Thoughts
Are there additional topics you'd like for this course to address? Would you like for this course to be offered at another training facility? Let us know by adding to our Interest List.

Not currently scheduled. Available for on-site training or can be scheduled at any SAS training facility if demand warrants.


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