Problem Note 9908: Multi-threaded Scheduler fails to recover following a database
communication error
The Campaign Management Multi-threaded Scheduler may not recover
correctly following a communication error with the database. The log
may include messages like the following:
SEVERE: Exception whilst reading the task list.
java.sql.SQLException: [Oracle][ODBC][Ora]ORA-03113: end-of-file on
communication channel
Tasks then continue to show a status of INPROG, but do not run.
To correct the problem, the Multi-threaded Scheduler must be stopped
and restarted. Once restarted, the Scheduler will continue running the
remaining tasks.
Operating System and Release Information
| Product Family | Product | System | Reported Release | Fixed Release* |
| SAS System | SAS Campaign Management | Microsoft Windows XP Professional | 3.0 | 3.2 |
| Microsoft Windows 2000 Professional | 3.0 | 3.2 |
| Microsoft Windows 2000 Server | 3.0 | 3.2 |
| Microsoft Windows 2000 Advanced Server | 3.0 | 3.2 |
| Microsoft Windows NT Workstation | 3.0 | 3.2 |
| Microsoft Windows 2000 Datacenter Server | 3.0 | 3.2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | alert |
| Topic: | System Administration ==> Scheduling
|
| Date Modified: | 2005-08-04 15:33:55 |
| Date Created: | 2003-04-29 15:36:44 |
