In this session, you learn how Kaiser Permanente has taken a centralized production support approach to using SAS^® Enterprise Guide^® 4.3 in the healthcare industry. Kaiser Permanente Northwest (KPNW) has designed standardized processes and procedures that have allowed KPNW to streamline the support of production content, which enabled KPNW analytical resources to focus more on new content development rather than on maintenance and support of steady state programs and processes. We started with over 200 individual SAS^® processes across four different SAS platforms, SAS Enterprise Guide, Mainframe SAS^®, PC SAS^® and SAS^® Data Integration Studio, in oder to standardize our development approach on SAS Enterprise Guide and build efficient and scalable processes within our department and across the region. We walk through the need for change, how the team was set up, provide an overview of the UNIX SAS platform, walk through the standard production requirements (developer pack), and review lessons learned.