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Case Studies in Performance Management: A Guide from the Experts

About the Book

Case Studies in Performance Management: A Guide from the Experts By: Tony Adkins ISBN: 978-0-471-77659-8 Pages: 208 Order this book from our online bookstore

A compilation of eight case studies in Activity-Based Costing (ABC) and Performance Management (PM), with a foreword from Gary Cokins about their tie into a PM framework, Case Studies in Performance Management features contributions from an anonymous perspective to respect the customer's confidentiality with follow-up reports on their success and/or failure. Each section includes a foreword and review of the case study by an industry expert, prominent performance management author, or consultant. The case studies fall into a variety of industries including finance, life sciences, retail, and the public sector. This book is part of the Wiley and SAS Business Series.

About the Author

Tony C. Adkins is a Product Manager in the Business Performance Management Solutions group at SAS Inc. Prior to joining SAS/ABC Technologies, Adkins worked for the Westinghouse Hanford Company at its Plutonium Finishing Plant in Richland, Washington. Adkins is recognized globally as an expert in activity-based costing and management projects. He has participated in expert panels and spoken at events with the Consortium for Advanced Manufacturing International (CAM-I), The Institute for Industrial Engineers (IIE), ABC Technologies, BetterManagement LIVE, and SAS executive seminars in North America, Europe, and Asia. He received his MBA from City University in Seattle, Washington.