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SAS® OnDemand for Academics

Welcome to SAS® OnDemand for Academics. With SAS® OnDemand for Academics, you can access the power of SAS software through the Internet. You simply need to download a client software application and then use it to perform your work. Processing takes place on a SAS server hosted by SAS Institute Inc. Processing results are returned from the server to your PC.

You can use this site to learn more about the offering or to access support information. You can also use it to learn how to use or teach with the client software applications available through SAS® OnDemand for Academics.

SAS® OnDemand for Academics is available for use with courses at colleges and universities in the United States; it is not intended to be used for research purposes. For more information, visit www.sas.com/academics.

arrowWorking with Your Account

arrowCreating Your Account

Follow these steps to get started using SAS® OnDemand for Academics:

  1. Verify system requirements. System requirements will vary based on the client you choose to use.

    For SAS® Enterprise Guide®, your machine must meet the following requirements:

    • Operating System: Microsoft Windows XP Professional, Microsoft Windows Vista Home - Basic, or Microsoft Windows Vista Home - Premium *
    • Internet Browser: Microsoft Internet Explorer 7 or earlier *
    • Hard Disk Drive Space: Approximately 280 MB of free hard disk drive space
    • Internet Connection Type: High-speed *

    For JMP, your machine must meet the following requirements:

    • Operating System: Microsoft Windows 2000 with SP4, Microsoft Windows XP, Microsoft Windows Vista, Macintosh OS 10.4.8 or higher, Linux Red Hat 9.0, or Linux Fedora Core 1,2,3
    • Internet Browser: Microsoft Internet Explorer 7 or earlier
    • Hard Disk Drive Space: Minimum 130 MB of free hard disk drive space
    • Internet Connection Type: High-speed *
  2. Disable anti-virus/anti-spy software before starting the download and installation process.
  3. Verify that you have access to an e-mail account. You will be prompted to enter an e-mail address during the registration process. Additionally, you will need to refer to e-mails that you receive at this address during the registration process.
  4. Access SAS® OnDemand for Academics to begin the registration process. This process will also provide information about how to download and install SAS software. *

* Notes

  • Other versions of Microsoft Windows Vista might work with SAS® Enterprise Guide®, but have not been fully tested and, therefore, are not supported by SAS.
  • Other Internet Browsers might work, but have not been fully tested and, therefore, are not supported by SAS.
  • High-speed connections include broadband (cable), DSL (phone), and wireless connections. However, your usage experience is dependent on the speed and reliability of the connection. For example, some wireless connections provide different rates or speed and reliability.

After you have registered for an account and downloaded and installed SAS® OnDemand for Academics: Enterprise Guide or SAS® OnDemand for Academics: JMP, you can begin using the software. See Accessing your SAS Server Account for details.

If you are unfamiliar with the software you have installed, refer to the information available under the application's Help menu or visit Learning to use SAS® OnDemand for Academics Software Applications.

arrowAccessing Your SAS® OnDemand for Academics Account

Your SAS® OnDemand for Academics account enables you to view and/or edit information associated with courses. You will have access to this information after you have initially registered for SAS® OnDemand for Academics.

To access an existing SAS® OnDemand for Academics account:

  1. Access SAS® OnDemand for Academics.
  2. Click the Log On link (located at the top of the application window).
  3. Log on to the system using the e-mail address that you used to register as well as your SAS Profile password. For more information, see What is a SAS Profile?

arrowAccessing Your SAS Server Account

Your SAS Server account enables you to log on to a hosted SAS Server. This server is used to perform SAS processing. Some SAS® OnDemand for Academics software applications prompt you to log on to the SAS Server when they start (such as SAS® OnDemand for Academics: Enterprise Guide). With others, you must choose to log on when you want to perform SAS processing (such as with SAS® OnDemand for Academics: JMP).

For more information, see:

arrowChecking Account Status

To determine the status of your SAS® OnDemand for Academics account, do the following:

  1. Access SAS® OnDemand for Academics.
  2. Click the Log On link (located at the top of the application window).
  3. Log on to the system using the e-mail address that you used to register as well as your SAS Profile password.
  4. Review the Status Indicator at the top of your SAS® OnDemand for Academics home page.

    Your status can be one of the following values:

    • Active - You are a current user.
    • Pending - You are in the process of registering, or your user ID has not yet successfully been created on the SAS Server. It can take up to 15 minutes for new accounts to be created.

      Note: If you have completed registration and you still see a status of Pending, you might need to log out of SAS® OnDemand for Academics and then log back in. Repeat this step until your status changes to Active.

    • Expired - Your account license(s) have expired.
    • Disabled - The SAS Administrator has turned off your license in accordance with the terms of the legal agreement.
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arrowProviding Feedback to SAS

Your feedback is important to us and will help us improve this offering. To share your feedback regarding SAS® OnDemand for Academics, send e-mail to the following address: ondemandacademics@sas.com

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arrowAccessing Technical Support

Please follow the steps below to resolve any support issues you encounter.

arrowStep One: Review Commonly Asked Questions, SAS Notes, and SAS Documentation

arrowStep Two: Contact Your Instructor

If you are a student and you have questions about using SAS® OnDemand for Academics, contact your instructor. Instructors can point students toward educational resources and help ensure that offerings are used correctly.

If further assistance is needed, the instructor must follow the steps below.

arrowStep Three: Contact Your SAS Site Representative (if applicable)

If you are an instructor at a university that already uses SAS Software, then you might have a SAS Site Representative who can provide SAS support.

If you are unsure about whether you have a SAS Site Representative, contact the person or department that supports your university's software purchases and installation.

arrowStep Four: Contact SAS Technical Support

If you are an instructor and the above steps have not resolved your issue, please contact SAS Technical Support:

  1. Open the SAS Technical Support Problem Form.
  2. Fill out and submit the form. When filling out the form, use the following values:
    • For Company Name, enter SAS® OnDemand for Academics.
    • For Site Number, enter 00700315

Note: SAS Technical Support will respond to these issues with our best efforts as time permits.

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arrowSAS Server Availability

You are prompted to connect to the SAS Server each time you start SAS® OnDemand for Academics: Enterprise Guide. The server (which is hosted at SAS Institute Inc.) remotely processes any submitted SAS files or projects and returns results to your PC.

You can run SAS® OnDemand for Academics: JMP locally and without connecting to the SAS Server. However, a connection to the SAS Server is required to submit or retrieve data files or to run SAS programs.

We expect the server to be available most of the time and make our best efforts to keep unexpected downtime to a minimum. There could be limited times when the server is down to support maintenance, testing, or performance enhancements.

If you are unable to use SAS® OnDemand for Academics: Enterprise Guide or SAS® OnDemand for Academics: JMP to perform processing, make sure that you have a working Internet connection. If you do, it is likely that the SAS Server is temporarily down. Please try to use the server again later.

arrowRegular Server Maintenance

  • If server maintenance is needed, SAS will try to perform this work during the hours of 10:30 p.m. to 12:00 a.m. Eastern Time so the server might be unavailable during this time period each day.
  • SAS uses the third Saturday of each month to perform scheduled maintenance on its systems (if needed). Therefore, the server might be unavailable for a portion of time on the third Saturday of each month.
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