Installation Q & A for SAS Learning Edition 2.0

1. I just purchased SAS Learning Edition 2.0 and started to install the software on my machine. The first screen gives me two options: either to verify the system requirements or to install the product. Do I really need to verify the requirements if my machine already meets the minimum requirements listed on the package?

   Prior to installing SAS Learning Edition 2.0, it is recommended that you verify your system requirements. If you do not perform this step, then Microsoft.net Framework 1.1, MDAC, JET Engine, and Microsoft Runtime Components will not be installed and some functionality will be lost. When the autoplay window* appears, run the step named "Verify System Requirements." After you verify the system requirements, run the step named "Install SAS Learning Edition."

   *When you first install SAS Learning Edition 2.0, an autoplay window should appear. If it does not, run the source_drive:\setup.exe program from the SAS Learning Edition for Windows installation CD-ROM.

   
   

   
   

2. When installing Microsoft Run-Time Components on Win2K Pro, I receive the following error message. What should I do?

   Error: System Update Error. The following system components could not be updated on your system: MS Run-Time Components.

   If you receive this error message, follow these steps:

   1. Are there any anti-virus programs running in the background? If there are, disable them and try the installation again.
   2. Are there any other applications open? If so, close those applications and try the installation again.
   3. What service pack is on this machine? To find out, type winver at a DOS command prompt or in the Start -> Run dialog. You might want to go to Microsoft's Web site to see what the latest service pack upgrade recommendations are. Installing Service Pack 2 (SP2) has helped solve this problem for some users.
   4. Is this the original SAS media? If not, get the original SAS media and try again.
   5. Get the original SAS Installation Setup disk. Go to the SRW\bundles\vcredist directory, and run setup.exe.
   6. Click on the following Microsoft Web link and download the latest run-time components: http://www.microsoft.com/downloads/release.asp?ReleaseID=28337
   7. Make sure you have rebooted your machine.

   If you are still having problems: Because these are Microsoft's run-time components and something is preventing them from installing, you need to go to the Microsoft Web site with the exact message that you are receiving and search for the run-time components.

   
   

   
   

3. I am trying to load SAS Learning Edition 2.0 on my Windows XP machine, and I am getting the following error message. What do I need to do?

   C:\\WINDOWS\SYSTEM32\AUTOEXEC.NT. The System file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

   This error message appears because the autoexec.nt file is missing from the c:\winnt\system32 folder or has been tampered with. The reasons why the file is missing or has been tampered with are unknown.

   To resolve this issue:

   1. Open Windows Explorer.
   2. Navigate to c:\winnt\repair.
   3. Right-click on autoexec.nt and select Copy.
   4. Navigate to the c:\winnt\system32 folder and paste autoexec.nt to that location.
   5. Restart the SAS Learning Edition installation.

   
   

   
   

4. I have just attempted to load SAS Learning Edition 2.0 on a PC that has the appropriate system requirements according to the check on the SAS Learning Edition CD. After apparently successfully completing the installation process, I double-clicked the SAS Learning Edition shortcut icon on the desktop. I received the following error message:

   Delay load of library SDSMDMgr.dll failed with return code 0x00000485.

   One of the library files needed to run this application cannot be found.

   After clicking OK in the error message box, I received the following message:

   Error in initializing the application.

   Creation of the SAS Directory Service Broker failed with an rc=8007000e. Contact SAS Technical Support for assistance.

   The SDSMDMgr.dll error that you are getting indicates that the Systems Requirement Wizard in SAS Enterprise Guide 2.1 has failed to install or register the SDSMDMgr.dll file. This file can be found in the "c:\program files\sas institute\sas\shared files\sas directory services" folder if you installed SAS Learning Edition in the default location.

   If the file is there or in the SAS directory services folder, then try registering the dll by opening a DOS command window, drilling to that location, and at the DOS prompt type regsvr32 SDSMDMgr.dll.

   If this fails, then un-install SAS Enterprise Guide 2.1 and follow these steps based on SAS Note SN-008066:

   1. Install jet40sp3_comp.exe from D:\srw\redist\jet\en.
   2. Install ads98.exe from D:\srw\redist\adsi\en.
   3. Rerun the Enterprise Guide Systems Requirement Wizard and re-install (SRW should install MDAC 2.7 and Jet40SP6).

   
   

   
   

5. What if I want to use the SAS windowing environment (SAS Explorer, Enhanced Editor, Log, and Output windows) instead of SAS Enterprise Guide?

   If you are a SAS user who prefers to use the SAS windowing environment, you can add a shortcut to your desktop that will start SAS rather than SAS Enterprise Guide. Just follow these instructions:

   1. On your desktop, right-click My Computer and select Explore from the pop-up menu.
   2. Navigate to the directory where you installed SAS Learning Edition.
   3. Right-click sas.exe and select Copy.
   4. On your desktop, right-click and select Paste shortcut.

   A SAS V8 icon now appears on your desktop.