Problem Note 9004: Patrol collector may incorrectly assign variable values to the wrong
observation in IT Service Vision
When processing BMC Patrol data with IT Service Vision, there are
certain conditions where variable values are placed into the incorrect
observation.
A Technical Support hot fix for SAS IT Service Vision Release 2.5 for
this issue is available at:
http://www.sas.com/techsup/download/hotfix/itsv25.html
Operating System and Release Information
| SAS System | SAS IT Resource Management-Server | Microsoft Windows 95/98 | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Microsoft Windows NT Workstation | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Microsoft Windows 2000 Professional | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Microsoft Windows 2000 Server | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Microsoft Windows 2000 Datacenter Server | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Solaris | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| 64-bit Enabled Solaris | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| HP-UX | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| 64-bit Enabled HP-UX | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| Tru64 UNIX | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| AIX | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
| 64-bit Enabled AIX | 2.5 | 2.6 | 8.2 TS2M0 | 8.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | low |
| Topic: | System Administration ==> Servers
|
| Date Modified: | 2003-09-08 12:38:09 |
| Date Created: | 2002-12-03 15:10:22 |
