8740 - Certain special conditions may cause the SAS/IntrNet® Application Server to "hang"

Problem Note 8740: Certain special conditions may cause the SAS/IntrNet® Application Server to "hang"

There a specific set of circumstances that will cause the SAS/IntrNet Application Server to "hang" or go into an LW wait state.

The hung server or LW Wait State will be created when:

The SAS/IntrNet Application Server and the SAS/Share Server both use TCP/IP and XMS as the communications access methods, in that order.
The Application Server has PROGLIB and DATALIB allocations to the SAS/Share Server.
The Share Server disconnects and there is no further activity on the Application Server.

This usually happens at night when there are no requests coming in to the Application Server.

A Technical Support hot fix for Release 8.2 TSLEVEL TS2M0 for this issue is available at:
http://www.sas.com/techsup/download/hotfix/82_sbcs_prod_list.html#008740

For customers running SAS with Asian Language Support (DBCS), this hot fix should be downloaded from:
http://www.sas.com/techsup/download/hotfix/82_dbcs_prod_list.html#008740

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for Release 8.2 (TS2M0) for this issue is available at:

A fix for Release 8.2 (TS2M0) with Asian Language Support (DBCS) for this issue is available at:

Type:	Problem Note
Priority:	medium
Topic:	System Administration ==> Servers

Date Modified:	2009-06-30 13:05:23
Date Created:	2002-10-25 09:45:21