Problem Note 7626: SAS IOM Server requires manual intervention to cancel orphaned or "hung"
SAS process
If a client, such as Enterprise Guide, is abnormally terminated with a
SAS/Integration Technlogies IOM server, an orphaned or hung SAS process
may remain on the SAS Server.
In some cases, the orphaned process may utilize CPU and require manual
intervention to be cancelled. In other cases, the orphaned process may
automatically cancel after a certain period of time. The cancellation
period is determined by a TCP environment variable (SO_KEEPALIVE). The
default value is 2 hours and 10 minutes.
If you do a NETSTAT ALL on the connection, the SockOpt field will show
what options are set on that socket. x'04' is SO_KEEPALIVE.
A Technical Support hot fix for Release 8.2 (TS2M0) for this
issue is available at:
http://www.sas.com/techsup/download/hotfix/82_sbcs_prod_list.html#007626
For customers running SAS with Asian Language Support (DBCS), this
hot fix should be downloaded from:
http://www.sas.com/techsup/download/hotfix/82_dbcs_prod_list.html#007626
Operating System and Release Information
| SAS System | SAS Integration Technologies | Microsoft Windows XP Professional | 8.2 TS2M0 | 9 TS M0 |
| Microsoft Windows 95/98 | 8.2 TS2M0 | |
| Microsoft Windows NT Workstation | 8.2 TS2M0 | 9 TS M0 |
| Windows Millennium Edition (Me) | 8.2 TS2M0 | |
| Microsoft Windows 2000 Server | 8.2 TS2M0 | 9 TS M0 |
| Microsoft Windows 2000 Advanced Server | 8.2 TS2M0 | 9 TS M0 |
| Microsoft Windows 2000 Datacenter Server | 8.2 TS2M0 | 9 TS M0 |
| Microsoft Windows 2000 Professional | 8.2 TS2M0 | 9 TS M0 |
| OpenVMS VAX | 8.2 TS2M0 | |
| Solaris | 8.2 TS2M0 | |
| 64-bit Enabled Solaris | 8.2 TS2M0 | |
| z/OS | 8.2 TS2M0 | 9 TS M0 |
| IRIX | 8.2 TS2M0 | |
| OS/2 | 8.2 TS2M0 | |
| HP-UX | 8.2 TS2M0 | |
| ABI+ for Intel Architecture | 8.2 TS2M0 | |
| Linux | 8.2 TS2M0 | 9 TS M0 |
| 64-bit Enabled HP-UX | 8.2 TS2M0 | |
| 64-bit Enabled AIX | 8.2 TS2M0 | 9 TS M0 |
| OpenVMS Alpha | 8.2 TS2M0 | 9 TS M0 |
| CMS | 8.2 TS2M0 | |
| Tru64 UNIX | 8.2 TS2M0 | 9 TS M0 |
| AIX | 8.2 TS2M0 | 9 TS M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Topic: | System Administration ==> Servers ==> Integration Technologies
|
| Date Modified: | 2003-01-22 11:47:51 |
| Date Created: | 2002-05-24 09:34:26 |
