Problem Note 7610: Blank PDF report in Report Builder; Error locating object handler
You may encounter circumstances where previewing a report while in the
Report Builder for SAS Human Capital Management (HCM, formerly HR
Vision)
will display a blank PDF report. If Acrobat Reader is not already
running and a report is created within the builder, clicking on the link
in the left vertical menu to Preview Report may cause a blank page to be
displayed. The page will have a tool tip on the cursor that says 'Click
here for further information'. If the user performs the click, an error
dialog will display.
Error Locating Object Handler
There is no viewer available for the type of object you are trying
to open. The following information is available about this object.
Address of object:
http//<sever machine name>/Hrv3/Jsp/reportpreview.jsp/REPORT..
Content Type: Unknown
Possible location of viewer: Microsoft ActiveX Gallery
Do you want to go to this location to download a viewer
for this type of object? [Yes][No]
At this point, you will have to terminate your HCM session. Selecting
NO for this dialog will not bring the session to a closure.
To work around this scenario, do not click on the blank white page but
close this page and you will be returned to the Report Builder. Save the
report and exit the Report Builder. You will be able to view your report
by selecting it from the HCM Explorer, under your private reports
category.
If you happen to click on the blank white page and receive the prompter,
answer yes. This will update the page with a Mircosoft page which you
can close. Then you will return to the report builder and be able to
perform a save.
Operating System and Release Information
SAS System | SAS Human Capital Management | Microsoft Windows NT Workstation | 3.0 | | | |
Microsoft Windows 2000 Professional | 3.0 | | | |
HP-UX | 3.0 | | | |
64-bit Enabled Solaris | 3.0 | | | |
Solaris | 3.0 | | | |
64-bit Enabled HP-UX | 3.0 | | | |
AIX | 3.0 | | | |
64-bit Enabled AIX | 3.0 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | low |
Date Modified: | 2002-06-04 09:29:56 |
Date Created: | 2002-05-22 15:07:39 |