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The FASTCICS process was implemented in ITSV 2.2 to allow faster
processing of CICS data into the detail level of the PDB. This logic
creates a view of the logic that reads the raw SMF TYPE110 data directly
into a PROC MEANS which summarizes transaction data to the HOUR. This
reduces the processing time and space required to store the data into
the DETAIL level of the PDB.

The implementation for this process is discussed in the CPUSEVEW member
of the CPMISC IT Resource Management installation library. It is
important to understand that the modified entries for IMACCICS and
EXCICTRN are to be MERGED with existing entries that a site already has.
Failure to do so can prevent data from being processed into the DETAIL
level of the PDB.  This can also prevent the population of all of the
fields that a site expects to have populated.  Note that the OUTPUT
statement should be the last statement in the EXCICTRN member.

One modification that is not documented in the CPUSEVEW member is that
the DATETIME variable needs to be modified inside the EXCICTRN member in
order to have ITRM summarize by the HOUR at the detail level.  This can
be accomplished by inserting the following SAS statement prior to the
OUTPUT statement in the EXCICTRN member:

  DATETIME=DHMS(DATEPART(STRTTIME),HOUR(STRTTIME),0,0);

The EXCICTRN will be modified to insert the SAS statement above in a
future release of IT Resource Management.

A fix for this issue is available at:

http://www.sas.com/techsup/download/hotfix/itrm27.html#007024

Operating System and Release Information

A fix for this issue for SAS IT Resource Management 2.7 is available at: