When you log on to SAS Decision Manager, the following error occurs:

This error occurs when the licenses for SAS Decision Manager products have expired. With SAS Decision Manager, you can have either SAS^® Model Manager or SAS^® Business Rules Manager, or both, installed. To determine which products are installed at your site, select Help ► About from the SAS Decision Manager web application. If the license has expired for SAS Model Manager or SAS Business Rules Manager, you receive the error shown above.

With an expired license, a license error similar to the following appears in the SASDecisionMgrShell2.2.log file that resides in the SAS-configuration-directory/Levn/Web/Logs/SASServer7_1 directory:

You can verify the setinit (license) details from SAS^® Metadata Server. Follow the instructions in the section "Viewing Setinit Information in Metadata" in Chapter 20, "Managing Setinit (License) Information in Metadata" in the SAS^® 9.4 Intelligence Platform: System Administration Guide, Fourth Edition.

If you know that your license is expired, you need to renew the SAS^® software license. For SAS Decision Manager, you also need to update the SAS installation data (SID) file in metadata:

• For UNIX operating environments, see the section "Update the SID File in Metadata for Applicable SAS Solutions" in the Software License Renewal Instructions: SAS^® 9.4 for UNIX Environments Planned Deployment.
• For Windows operating environments, see the section "Update the SID File in Metadata for Applicable SAS Solutions" in the License Renewal Instructions: SAS^® 9.4 for Microsoft Windows and Windows for x64 Planned Deployment..

Operating System and Release Information