Installation Note 55878: An exception occurs when you run the SAS® Customer Intelligence Migration Utility (sasciutils) with the option "-useraction ContentCheck"
When you migrate from an earlier release (for example, 5.4 or 5.41) of SAS Customer Intelligence, you must run the SAS Customer Intelligence Migration utility sasciutils with the -useraction ContentCheck command option, as shown in the following example:
sasciutils -useraction ContentCheck -userid lt&idgt& -password lt&passwordgt& -metaserver lt&server_namegt&
-metaport lt&server_portgt& -logfile lt&filenamegt&
The execution of the sasciutils utility might fail with the following exception:
java.lang.ClassNotFoundException: com.sas.analytics.crm.util.client.ContentCheck
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sas.app.AppClassLoader.findClass(AppClassLoader.java:486)
at java.lang.ClassLoader.loadClass(Unknown Source)
at com.sas.app.AppClassLoader.loadClass(AppClassLoader.java:618)
at com.sas.app.AppClassLoader.loadClass(AppClassLoader.java:597)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at com.sas.analytics.crm.util.client.Utilities.(Utilities.java:162)
at com.sas.analytics.crm.util.client.Utilities.main(Utilities.java:84)
[sas@njunqsas216 5.41]$
To obtain a fix for this issue, contact SAS Technical Support.
Operating System and Release Information
SAS System | SAS Customer Intelligence Utilities | Microsoft® Windows® for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Enterprise 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Pro 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8 Pro x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Enterprise 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Pro | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows 8.1 Pro 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2003 Datacenter Edition | 5.41 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Enterprise Edition | 5.41 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Standard Edition | 5.41 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 for x64 | 5.41 | | 9.3 TS1M2 | |
Microsoft Windows Server 2008 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2008 R2 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2008 for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 Datacenter | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 R2 Datacenter | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 R2 Std | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows Server 2012 Std | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Microsoft Windows XP Professional | 5.41 | | 9.3 TS1M2 | |
Windows 7 Enterprise 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Home Premium 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Home Premium x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Professional 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Professional x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Ultimate 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows 7 Ultimate x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Windows Vista | 5.41 | | 9.3 TS1M2 | |
Windows Vista for x64 | 5.41 | | 9.3 TS1M2 | |
64-bit Enabled AIX | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
64-bit Enabled Solaris | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
HP-UX IPF | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Linux for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
Solaris for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Installation Note |
Priority: | medium |
Date Modified: | 2015-07-29 10:46:04 |
Date Created: | 2015-05-27 14:55:34 |