Usage Note 53843: How to contact Client Services for SAS Intelligent Advertising for Publishers
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Contact channels for SAS customers:
Email: support@sas.com
Product questions and issues can be emailed to this address. The email will be routed to the Support queue for triage or escalation by Client Services.
Web portal:http://support.sas.com/techsup/contact
Product questions and issues can submitted at this URL. Additionally, clients can view their cases. Note: creation of a case using the portal does not result in a notification email to Support queue members so the Client Services team must periodically check the Support queue for new entries.
Phone: (001) 919.531.0171
Product questions and issues can be submitted by calling this number.
SAS Notes: http://support.sas.com/notes/index.html
We strongly encourage our users to visit SAS Notes to find a quick answer to questions.
SAS Notes is a fully searchable collection of knowledge base articles ranging in scope from simple to complex. The collection is continually expanding and updated with new material; additionally, new features become available over time.
NOTE: The UX contains a “Knowledge Base” button in the upper right-hand corner of each screen. When selected, a recent SAS Note is displayed as well as a search textbox for SAS Notes. Select the button again to remove the list.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Intelligent Advertising for Publishers | N/A | ||
| Type: | Usage Note |
| Priority: |
| Date Modified: | 2015-03-16 14:12:43 |
| Date Created: | 2014-08-05 10:09:58 |