Installation Note 51987: Content is missing from e-mails when SAS® Marketing Operations Management and SAS® Digital Marketing Integration settings are not set
When a new broadcast is created in SAS Digital Marketing, the content for the e-mails in the broadcast can be based on a SAS Marketing Operations Management template.
If a SAS Digital Marketing broadcast is created with content that is based on a SAS Marketing Operations Management template and the Integration settings are incomplete (for example, values for Name/IP, Virtual Directory, and UNC Path Of Server fields are empty), when the e-mails are opened in an e-mail client, the content might be missing.
To check whether the SAS Marketing Operations Management and SAS Digital Marketing Integration settings are complete, log on to SAS Marketing Operations Management as an administrator. Select Administration ► Integration Toolkit ► Digital Marketing toolkit ► Edit Configuration.
Operating System and Release Information
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | | 9.3 TS1M2 | |
| Microsoft Windows Server 2008 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows XP Professional | 6.1_M1 | | 9.3 TS1M2 | |
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Enterprise x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Home Premium x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Professional 32 bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Professional x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows 7 Ultimate x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Windows Vista | 6.1_M1 | | 9.3 TS1M2 | |
| Windows Vista for x64 | 6.1_M1 | | 9.3 TS1M2 | |
| 64-bit Enabled AIX | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| 64-bit Enabled HP-UX | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| 64-bit Enabled Solaris | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| HP-UX IPF | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Linux for x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
| Solaris for x64 | 6.1_M1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M1 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2014-01-15 10:56:55 |
| Date Created: | 2014-01-08 05:00:01 |
