Usage Note 5984: Recommended debugging options for IT Resource Management (ITRM) problem
To aid in problem determination for IT Resource Management (ITRM)
problems, sites should follow these guidelines to provide diagnostic
information about a reported problem.
1) Specify the SAS System options and macro variables below after the
invocation of the %CPSTART macro, unless the problem reported
happens during the execution of the %CPSTART macro:
OPTIONS SGEN MPRINT MLOGIC SOURCE SOURCE2;
2) If the problem encountered is during the execution of the %CxPROCES
macro, if at all possible, only specify the table(s) in question and
do not invoke the %CPREDUCE macro. This will reduce the amount of
debugging data generated.
3) When the problem is a combination of an Operating System related
problem and ITRM, provide the complete output of the job (i.e. JES
LOG and MESSAGES, JCL, SAS Log) to SAS Technical Support.
Operating System and Release Information
SAS IT Resource Management-Server
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be