Problem Note 46464: "HTTP Status 500" error when you view "Directive Documentation" or "Properties Documentation" in SAS® Enterprise Case Management
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The the following error message might be displayed in your Web browser when you click links for "Directive Documentation" or for "Properties Documentation" in SAS Enterprise Case Management:
HTTP Status 500
This error message is displayed because some older versions of the JBoss application server are not configured to support Java version 1.5.
To fix this problem, edit the following files:
- JBOSS_HOME/server/SASServer1/deploy/jboss-web.deployer/conf/web.xml
- JBOSS_HOME/server/SASServer8/deploy/jboss-web.deployer/conf/web.xml
In each file, locate the following lines:
<servlet-name>jsp</servlet-name>
<servlet-class>org.apache.jasper.servlet.JspServlet</servlet-class>
Add these lines immediately after those lines, and save your changes:
<init-param>
<param-name>compilerSourceVM</param-name>
<param-value>1.5</param-value>
</init-param>
<init-param>
<param-name>compilerTargetVM</param-name>
<param-value>1.5</param-value>
</init-param>
Shut down and restart all of your SAS application servers.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 3.1 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows Server 2003 Standard Edition | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows Server 2003 for x64 | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows Server 2008 | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows Server 2008 for x64 | 3.1 | 9.3 TS1M1 | ||||
| Microsoft Windows XP Professional | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Enterprise 32 bit | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Enterprise x64 | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Home Premium 32 bit | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Home Premium x64 | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Professional 32 bit | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Professional x64 | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Ultimate 32 bit | 3.1 | 9.3 TS1M1 | ||||
| Windows 7 Ultimate x64 | 3.1 | 9.3 TS1M1 | ||||
| Windows Vista | 3.1 | 9.3 TS1M1 | ||||
| Windows Vista for x64 | 3.1 | 9.3 TS1M1 | ||||
| 64-bit Enabled AIX | 3.1 | 9.3 TS1M1 | ||||
| 64-bit Enabled Solaris | 3.1 | 9.3 TS1M1 | ||||
| HP-UX IPF | 3.1 | 9.3 TS1M1 | ||||
| Linux for x64 | 3.1 | 9.3 TS1M1 | ||||
| Solaris for x64 | 3.1 | 9.3 TS1M1 | ||||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-05-02 10:06:24 |
| Date Created: | 2012-05-01 16:25:09 |