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After you migrate a SAS Marketing Automation system to version 5.4, the report export type (report link) is missing from the System/Types folder in SAS Management Console.

The missing report export type can cause the following problems:

1. SAS Marketing Automation enables you to create a report export using SAS^® Web Report Studio integration. If you view a report export in the SAS Management Console Folders view, then the report export displays the generic SAS icon rather than the Report Link icon.
2. When the report export that is mentioned above has the generic SAS icon, a right-click on the icon does not bring up the context menu as it should.
3. SAS^® Customer Intelligence Studio returns an exception when a new report link node refers to the folder that contains the report export.
   The following error message is written to the SAS^® Customer Intelligence Studio client log when this problem occurs:

   java.lang.ClassCastException:
   com.sas.services.information.metadata.OMRGroup_Stub incompatible with
   com.sas.analytics.crm.persistence.metadata.MASmartObjectIOInterface
   	at
   com.sas.analytics.crm.persistence.metadata.MAOMRQueries.getConciseInfoList(MAOMR
   Queries.java:523)
   	at
   com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getConciseInfoLis
   t(MAPersistenceManager.java:951)
   	at
   com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getConciseInfoLis
   t(MAPersistenceManager.java:934)
   	at
   com.sas.analytics.crm.cm.ReportExportManager.getReportExportsConciseInfo(ReportE
   xportManager.java:171)
   	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   	at
   sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
   	at
   sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.jav
   a:37)
   

A hot fix is planned for this issue

After you apply the hot fix, run the following script in order to create the report export type:

SASHOME/SASCustomerIntelligenceUtilities/5.4/sasciutils_console -useraction migration.RefreshCIPublicObjects -server {metadata-server-name} -port 8561 -userid sasadm@saspw -password {password}

Operating System and Release Information