Installation Note 44156: Error messages appear on your x64 machine when you attempt to access setup.exe in a SAS® 9.3 depot that contains a subsetted 32-bit order
When you are on an x64 machine and attempt to access the setup.exe file in a SAS 9.3 depot that contains a subsetted 32-bit order only, error messages might appear and you will not be able to perform end-user tasks (such as installation) or adminstrative tasks (such as creating a depot).
Under Windows x64 operating systems, this error message might appear:
You've attempted to install software intended for one operating system on a
machine using a different operating system. You should either install on a
machine using the operating system you downloaded for or return to the download
site and download the appropriate software for your operating system.
This error message then appears in C:\Users\\AppData\Local\SAS\SASDeploymentWizard\setup_.log:
INFO: MessageDisplay=You've attempted to install software intended for one operating system on a machine using a different operating system. You should either install on a machine using the operating system you downloaded for or return to the download site and download the appropriate software for your operating system.
Wed Aug 31 12:56:37 2011
INFO: CStartupApp::InitInstance=-200
Wed Aug 31 12:56:37 2011
INFO: CStartupApp::ExitInstance=-200
Under Linux x64 operating systems, no message appears, but after beginning installation:
./setup.sh
Preparing the SAS Deployment Wizard...
./setup.sh: line
This information apppears:
291: /mnt/hgfs/sas_software_depots_99cns9_eva_goldh20_subsetted_linux_32only//jre_LAX_600_21.tgz: No such file or directory
./setup.sh: line 410: /mnt/hgfs/sas_software_depots_99cns9_eva_goldh20_subsetted_linux_32only//jre_LAX_600_21.tgz: No such file or directory
Launching the SAS Deployment Wizard...
and then you are returned to the command prompt.
These error messages and behaviors appear because some x64 components have not been placed in the depot there during the subsetting process.
To circumvent this issue, you must include both 32-bit and x64 components in the subsetted order in the depot.
Under Windows, you must first create the depot for the subsetted order by selecting both 32-bit and x64 Windows buttons in the Subset by Platform panel (below). This step ensures that the needed x64 components exist in the depot and can be installed on the Windows x64 machine along with the SAS 9.3 32-bit installation.
This issue is fixed in SAS 9.3 (TS1M2) rev 12w45.
Operating System and Release Information
SAS System | N/A | Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft® Windows® for x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 Datacenter Edition | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 Enterprise Edition | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 Standard Edition | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2003 for x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2008 | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows Server 2008 for x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Microsoft Windows XP Professional | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Enterprise 32 bit | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Enterprise x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Home Premium 32 bit | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Home Premium x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Professional 32 bit | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Professional x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Ultimate 32 bit | 9.3 TS1M0 | 9.3 TS1M2 |
Windows 7 Ultimate x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Windows Vista | 9.3 TS1M0 | 9.3 TS1M2 |
Windows Vista for x64 | 9.3 TS1M0 | 9.3 TS1M2 |
Linux | 9.3 TS1M0 | 9.3 TS1M2 |
Linux for x64 | 9.3 TS1M0 | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
You've attempted to install software intended for one operating system on a machine using a different operating system. You should either install on a machine using the operating system you downloaded for or return to the download site and download the appropriate software for your operating system.
Type: | Installation Note |
Priority: | high |
Date Modified: | 2011-09-14 15:58:51 |
Date Created: | 2011-08-30 12:49:43 |