Installation Note 37013: SAS Object Spawner might not start during a SAS® Enterprise Miner(tm) single machine installation
In a SAS Enterprise Miner single machine Windows installation, the following error message might appear in the Object Spawner log when the Object Spawner attempts to start:
Processing configuration file (C:\SAS\
\Lev1\ObjectSpawner\metadataConfig.xml).
The TCP/IP tcpSockConnect() support routine failed with error 10060
(The connection has timed out.). The Bridge Protocol Engine Socket Access
Method was unable to connect to host port 8561.
This message appears more commonly for the following SAS Enterprise Miner products on machines that are not connected to a domain in a network:
- SAS® Enterprise Miner™ for Desktop
- Data Mining for the Classroom
- SAS Enterprise Miner for Personal Workstation (Single–User)
As a result of the message, the Object Spawner services will be in a state of "starting". In order to stop the service, you will need to stop objspawn.exe via Windows Task Manager before you can continue with corrective steps.
To resolve the problem, follow these steps:
- Stop the ObjectSpawner service (Start ► Run ►
services.msc). If the ObjectSpawner service is in a state of
"starting", then end the objspawn.exe process using Windows
Task Manager.
- Make a copy of the file
C:\SAS\<Config dir>\Lev1\Objectspawner
\objectspawner.bat.
- Edit the ObjectSpawner.bat file and put "-generic" at
the end
of the Set CMD_OPTIONS= line.
From a DOS window (start ► run ► cmd), navigate to
the
c:\SAS\<Confi dir>\Lev1\ObjectSpawner directory and enter
the
following commands:
>objectspawner.bat -remove
then
>objectspawner.bat -install
- Start the ObjectSpawner service. If the services gets to the
"started" status, the problem is resolved.
A hot fix is planned for this issue.
Operating System and Release Information
| SAS System | SAS Enterprise Miner | Microsoft® Windows® for 64-Bit Itanium-based Systems | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft® Windows® for x64 | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2008 | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows XP Professional | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Windows Vista | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| SAS System | SAS Data Mining for the Classroom | Microsoft® Windows® for x64 | 6.1 | | 9.2 TS2M0 | |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | | 9.2 TS2M0 | |
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | | 9.2 TS2M0 | |
| Microsoft Windows Server 2003 Standard Edition | 6.1 | | 9.2 TS2M0 | |
| Microsoft Windows Server 2008 | 6.1 | | 9.2 TS2M0 | |
| Microsoft Windows XP Professional | 6.1 | | 9.2 TS2M0 | |
| Windows Vista | 6.1 | | 9.2 TS2M0 | |
| SAS System | SAS Enterprise Miner for Desktop | Microsoft® Windows® for 64-Bit Itanium-based Systems | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft® Windows® for x64 | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows Server 2008 | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Microsoft Windows XP Professional | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
| Windows Vista | 6.1 | 6.1_M3 | 9.2 TS2M0 | 9.2 TS2M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Installation Note |
| Priority: | medium |
| Date Modified: | 2010-04-26 13:21:45 |
| Date Created: | 2009-08-27 13:18:13 |
