Installation Note 36338: SAS® Clinical Standards Toolkit installation might fail
Installation of the SAS® Clinical Standards Toolkit might fail with the following error displayed in an Install Failure pop-up window:
A problem was encountered while installing:
SAS Clinical Standards Toolkit Framework
Would you like to continue with the remaining installs?
"No" "Yes" "Yes to All" "Retry"
The problem occurs because the SAS Clinical Standards Toolkit requires "SAS Foundation" (Base) to be selected during the installation in order to copy some required files. The error will occur if "SAS Foundation" is not selected along with the SAS Clinical Standards Toolkit.
Please note that when you select "SAS Foundation" during the installation process and you already have SAS Foundation for SAS 9.2 (TS2M0) or higher installed, this will only copy selected files needed by the SAS Clinical Standards Toolkit. It will not result in a complete reinstallation of SAS Foundation. However, if you have SAS 9.2 (TS1M0) installed, selecting "SAS Foundation" during the SAS Clinical Standards Toolkit installation will result in an upgrade of SAS Foundation for SAS 9.2 (TS2M0) or higher being installed.
You might also see the following errors in the '9.2cstfrmwrkvrt_install_<datetime>.log' file:
• BUILD FAILED
C:\Program Files\SAS\ClinicalStandardsToolkitFramework\9.\cstfrmwrkvrt_install.xml:18:
The following error occurred while executing this line:
C:\Program Files\SAS\ClinicalStandardsToolkitFramework\9.2\cstfrmwrkvrt_install.xml:158:
The following error occurred while executing this line:
C:\Program Files\SAS\ClinicalStandardsToolkitFramework\9.\cstfrmwrkvrt_install.xml:178:
The following error occurred while executing this line:
C:\Program Files\SAS\ClinicalStandardsToolkitFramework\9.2\cstfrmwrkvrt_install.xml:253:
java.io.FileNotFoundException: C:\Program Files\SAS\SASFoundation\9.\cstframework\sasmacro\
cstutil_setcstgroot.sas (The system cannot find the path specified)
• java.io.FileNotFoundException: C:\Program Files\SAS\SASFoundation\9.\cstframework\sasmacro\
cstutil_setcstgroot.sas (The system cannot find the path specified)
The default location for this log on Windows is:
C:\Program Files\SAS\ClinicalStandardsToolkitFramework\9.2cstfrmwrkvrt_install_<datetime>.log
To circumvent the problem, be sure to select "SAS Foundation" along with the SAS Clinical Standards Toolkit during installation.
Operating System and Release Information
| SAS System | Base SAS | Windows Vista | 9.2 TS2M2 | |
| Microsoft Windows XP Professional | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M2 | |
| Microsoft® Windows® for x64 | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M2 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M2 | |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M2 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When installing the SAS® Clinical Standard Toolkit on Microsoft Windows systems, the installation might fail if "SAS Foundation" is not also selected for installation.
| Type: | Installation Note |
| Priority: | alert |
| Date Modified: | 2009-06-26 14:11:17 |
| Date Created: | 2009-06-24 13:18:17 |