When using the Windows Add or Remove Programs application to uninstall SAS 9.2 from a Windows XP operating system, you might receive the following errors:

SAS 9.2

>SetupDLL\SetupDLL.cpp (390)
PAPP:SAS 9.2
PVENDOR:SAS Institute Inc. (##ID_STRING1##)
PGUID:F9390B82-786C-43CF-A970-D39E23EF0366
$11.0.0.28844
@Windows XP Service Pack 2 (2600) IE 6.002900.2180

When you click OK to this error, you then receive the following error:

InstallShield Wizard

Please do the following:
  -Close any running programs
  -Empty your temporary folder
  -Check your Internet connection (Internet-based-Steups)

Then try to run the Setup again.

Error code: -5001

When you click OK to this error, all of your uninstall windows close.

These errors are caused by corruption in the InstallShield engine's registry components. To work around this issue, rename the following directory to Intel32_old, and run the uninstallation again.

C:\Program Files\Common Files\InstallShield\Professional\RunTime\11\00\Intel32

Operating System and Release Information

When uninstalling SAS 9.2 with the Windows Add or Remove Programs application on a Windows XP operating system, you might receive errors:

SAS 9.2

>SetupDLL\SetupDLL.cpp (390)
PAPP:SAS 9.2
PVENDOR