Problem Note 12216: Moving transition generates "Syntax error in set null=null" in IM
behavior map
The following illustrates how a syntax error can be generated in a SAS
Interaction Management behavior map:
1) Load RetailSample in the application development environment
2) In the behavior map tab, display the "CustomerStatus" state
3) Click on the "Active-->Dormant" transition
4) Move the end of the transition from Dormant state to Reactivated
state
5) Click on another tab such as the Data Model tab
At this point you will receive an error window with two conflict
messages:
"Conflict 1: State Dormant must have an inbound transition to be
reachable.
Conflict 2: Problem with action statement at position 0 of transition
Transition (Active-->Reactivated(1)): : Syntax error in set null=null;,
(parse error).."
Conflict 1 is an expected behavior, but conflict 2 is not.
Technical Support hot fix for this issue is available at:
http://www.sas.com/techsup/download/hotfix/int_mgmt12.html#012216
Operating System and Release Information
| SAS System | SAS Interaction Management | Microsoft Windows 2000 Professional | 1.2 | | 8.2 TS2M0 | |
| Microsoft Windows XP Professional | 1.2 | | 8.2 TS2M0 | |
| Microsoft Windows 2000 Server | 1.2 | | 8.2 TS2M0 | |
| Microsoft Windows 2000 Datacenter Server | 1.2 | | 8.2 TS2M0 | |
| Microsoft Windows 2000 Advanced Server | 1.2 | | 8.2 TS2M0 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2004-05-13 09:04:45 |
| Date Created: | 2004-04-19 08:36:35 |
