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Banks worldwide are facing a number of challenges: global competition, high customer attrition rates and the pressure of new regulatory requirements, to name a few. Ultimately, their goals remain the same: to reduce costs, increase profits, maximize shareholder value and boost return on equity. Business survival depends on making the right strategic decisions quickly. This track will spotlight the banking-specific issues that are most likely to affect you and your company's bottom line. Learning objectives
The following organizations will provide presentations and share best practices
Business and Technology track overview This track includes presentations that will focus on topics that are relevant to executives across all industries, including how to optimize employee performance and innovative approaches to assessing the future. You'll learn why many executives are moving to implement comprehensive strategies that address technology needs in combination with an understanding of people, processes and organizational culture. Leading organizations realize lacking such a strategy will result in inconsistent technology deployments and difficulties in managing, implementing and supporting business and technology initiatives that span multiple departments. Hear experts share insights about how to resolve questions that frequently arise for executives as their organizations strive to devise a strategy that addresses business and technology processes and goals. What is the structure of your information flow and data sources? Is information easy to access? Does it reside in several places? Who knows where to find the information? Are you using consistent business rules? Who ensures that business decisions are backed up by the correct information? Learning objectives
The following organizations will provide presentations and share best practices
Communications, Media and Services track overview Communications, media and services professionals face a highly competitive market in which innovative new products and services create rapid change. In this environment, knowledge about customer behavior and preferences is essential to minimize churn, maximize profits and create a sustainable competitive advantage. It is also the only way to make the right offers, at the right time, through the right channel. How can the organization continually strive to learn all there is to know about its customers and then adapt to meet their needs, quickly implement intervention programs and respond to customer lifecycle changes? This track will equip you with the information you need, including best practices discussions led by industry thought leaders. Learning objectives
The following organizations will provide presentations and share best practices
A number of trends – economic challenges, market uncertainty, increased competition and unpredictable natural disasters - are causing insurance companies to search for ways to obtain greater value from their information. During these sessions, you'll find out how to understand customer value and future behavior, and improve the execution of marketing campaigns and response rates with target markets. Learn how to consolidate book-of-business profitability with line-of-business profitability – aligning customer needs with product planning. In addition, presenters will explain innovative approaches to improving claims processing, reducing risk and increasing return on investment. Take away the latest information on advanced analytics and predictive models that uncover fraud and abuse early in the review process - before claims adjudication and payment. Learning objectives
The following organizations will provide presentations and share best practices
This track will help you understand how leading manufacturing companies are using business intelligence and analytics to optimize their supply and service chains, improve quality, reduce inventory costs, increase customer satisfaction and gain competitive advantage. You'll also hear why service lifecycle management is an emerging field that requires attention and how technology can help. Experts will talk about how early warning analysis can help you improve production and quality. In addition, you'll learn how service parts optimization and better forecasting can increase profits and keep customers happy. Learning objectives
The following organizations will provide presentations and share best practices
Accountability in government continues to intensify as citizens demand better service and visibility into how public sector funds are spent. This track will describe how to effect change in government performance, and will help you see how to move beyond traditional business intelligence to help government immobilize fraud and improper payments, tie budget to performance, improve operational efficiencies through cost management, and more. You will gain visionary perspectives on the outlook for government today and for the future. Learning objectives
The following organizations will provide presentations and share best practices
Gone are the days when retail operations could be governed solely by instinct and intuition. The complexity of today's global, multichannel retail environment makes it impossible to glean all the necessary knowledge simply from personal experience and common sense. How can integrated lifecycle merchandise planning infused with world-class, predictive business intelligence empower today's retailers to make more informed decisions, gain competitive advantage, increase revenue, improve profitability, and strengthen customer and vendor loyalty? Learning objectives
The following organizations will provide presentations and share best practices
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