Accessibility Features of SAS Strategy Management 5.6

Exceptions in the Builder, Advanced Formula Editor, Diagram Editor, and Classic-style Portlets

Exceptions in the Manage Import Options Feature, the Manage Time Periods Feature, and the SAS Strategy Management Enhanced Portlet

Exceptions in the Manage Rules Feature, the Manage Data Entry Forms Feature, and the SAS Strategy Management Data-Entry Form Portlet

Overview

The following features of SAS Strategy Management 5.6 have been tested against the accessibility standards for electronic information technology that were adopted by the U.S. Government under Section 508 of the U.S. Rehabilitation Act of 1973 (2008 draft proposal initiative update):

the Builder, including the Advanced Formula Editor and the Diagram Editor
the Manage Import Options feature, which includes the Import page and the Import wizard
the Manage Time Periods feature, which includes the Time Period Sets page and the Time Period Set wizard
the classic-style portlets and the SAS Strategy Management enhanced portlet

These features were also tested against Web Content Accessibility Guidelines (WCAG) 2.0 levels A and AA, part of the Web Accessibility Initiative (WAI) of the Worldwide Web Consortium (W3C).

The following features of SAS Strategy Management 5.6 have not been tested against U.S. Section 508 standards and W3C Web Content Accessibility Guidelines (WCAG):

the Manage Rules feature
the Manage Data Entry Forms feature
the SAS Strategy Management data-entry form portlet

If you have specific questions about the accessibility of SAS products, send e-mail to accessibility@sas.com or call SAS Technical Support.

Documentation Format

Please contact accessibility@sas.com if you need this document in an alternative digital format.

Keyboard Shortcuts

The following table contains keyboard shortcuts that apply to the following features in SAS Strategy Management:

the Manage Rules feature
the Manage Data Entry Forms feature
the SAS Strategy Management data-entry form portlet

In the user interface, some shortcuts are displayed within parentheses in tooltips and menu item labels.

Action	Keyboard Shortcut for Microsoft Windows
Zoom in.	Ctrl+plus sign
Zoom out.	Ctrl+minus sign

Exceptions to Accessibility Standards

Exceptions in the Builder, Advanced Formula Editor, Diagram Editor, and Classic-style Portlets

Some exceptions to accessibility standards are documented in the following table. These exceptions apply to the following features of SAS Strategy Management:

SAS Strategy Management Builder, including the Advanced Formula Editor and the Diagram Editor
SAS Strategy Management classic-style portlets

Note: The JAWS issues occur when JAWS is used with Internet Explorer. Other browsers were not tested with JAWS, unless noted.

Accessibility Issue	Workaround
JAWS cannot access the Advanced Formula Editor.	No workaround is available.
You cannot open the Color dialog box.	Use Alt+down arrow to open the Color dialog box.
Buttons do not have accelerator keys.	No workaround is available.
JAWS cannot navigate the template hierarchy tree in the New Project wizard.	No workaround is available.
When you open the Selected Scorecards page from the Edit Elements page, the focus does not move correctly when you tab through the controls. Instead, the focus moves with the arrow keys.	Use Tab only to navigate around the frame of the page. Doing so avoids using the arrow keys.
On newly opened or refreshed pages, the focus resets to the toolbar.	No workaround is available.
JAWS cannot read some controls on the Trend Analysis page in the SAS Strategy Management Builder.	No workaround is available.
JAWS cannot read the labels on some controls.	No workaround is available.
When using JAWS to expand and collapse a node in a tree, an error occurs. After this error, JAWS re-enables the virtual PC cursor.	Every time this error occurs, you must disable the virtual PC cursor in JAWS.
JAWS does not skip navigation at the top of the page.	Pressing Enter causes JAWS to read the skip menu message again. Pressing Tab causes JAWS to read the message again. However, pressing Tab a second time moves the focus and skips the menu.
JAWS cannot read the application time-out message. The ability to extend the session is lost.	Contact your system administrator to correct this problem. For more information, see “Accessibility Configuration” in the xisError - xisSnippet "snip_booktitle_sag" could not be resolved in file: sas.xis.doc.xml://commona11y/xml/DSFspma11y.xml..
JAWS detects two unlabeled tab stops in the application banner.	Press Tab twice to move the focus forward.
On the Project and Template Manager page, when tabbing through the interface, the focus does not read the Hide icon (<<) that hides the left pane.	No workaround is available.
On the Project and Template Manager page, after you create a new template, the focus is not restored to the SAS Strategy Management content area.	Navigate the application interface to return to the location of the last change.
In the New Element wizard, keystrokes intended for a drop-down list exits the wizard instead.	Press Alt+down arrow to operate the drop-down list.
JAWS does not open the Image drop-down list.	Move focus forward and then back to the drop-down list.
JAWS does not detect Information or Error messages.	No workaround is available.
In the New Element wizard, JAWS cannot read the label for the Description field. Instead, JAWS reads “General Options Edit.”	The field is available for use. Be aware of the different label that JAWS reads.

Exceptions in the Manage Import Options Feature, the Manage Time Periods Feature, and the SAS Strategy Management Enhanced Portlet

Some exceptions to accessibility standards are documented in the following table. These exceptions apply to the following features of SAS Strategy Management:

the Manage Import Options feature, which includes the Import page and the Import wizard
the Manage Time Periods feature, which includes the Time Period Sets page and the Time Period Set wizard
the SAS Strategy Management enhanced portlet

Note: The JAWS issues occur when JAWS is used with Internet Explorer. Other browsers were not tested with JAWS, unless noted.

Exceptions to Accessibility Standards
Accessibility Issue	Workaround
Sometimes, you cannot use the keyboard to sequentially navigate through the interface and move the focus in a meaningful order.	No workaround is available
The SAS High Contrast theme has a few unresolved focus and contrast issues.	For contrast issues, select a different theme and then press Ctrl+~ to invert the colors.
Using JAWS with this application can sometimes cause Internet Explorer to stop responding.	Using JAWS 13 or later might resolve the issue.
JAWS cannot read some of the controls in the application, such as images, icons, and buttons.	No workaround is available.
JAWS cannot read the tooltips of items in trees and lists.	No workaround is available.
JAWS refers to table controls as list boxes.	When JAWS reports that a control is a list box, keep in mind that it might actually be a table.
JAWS can sometimes read controls that have been disabled.	No workaround is available.
JAWS does not correctly read the states in a tri-state check box tree if JAWS is not in Forms mode.	Disable JAWS’ Virtual PC cursor when you work with the check box tree. Tab to the tree, and press Insert+Z to disable the Virtual PC cursor. When you finish interacting with the tree, press Insert+Z to re-enable the Virtual PC cursor.
The keyboard shortcuts that are used to interact with editable tables can conflict with keyboard shortcuts for JAWS’ forms mode.	As a best practice, disable JAWS’ Virtual PC cursor when you work with tables. Tab to the table, and press Insert+Z to disable the Virtual PC cursor. When you finish interacting with the table, press Insert+Z to re-enable the Virtual PC cursor.
JAWS cannot read two-column property tables.	No workaround is available.
JAWS does not correctly read the information in a table: JAWS cannot read the column headings of a table. When table cells are not editable and the focus is on the body of the table, JAWS reads an entire row at a time instead of cell by cell. When table cells are editable, and the focus is on the body of the table, JAWS reads only the first row of the table. If you use the arrow keys to select a cell or row, then JAWS does not read anything. If you press Enter to edit a cell, then JAWS reads the row that contains the edited cell.	No workaround is available.
When a table cell is selected and you press Home, End, Page Up, or Page Down, the focus moves to the first displayed column, regardless of which column you were in.	Use the arrow keys to navigate through the cells of the table.
You cannot use the keyboard to scroll to the left and the right in some tables.	No workaround is available.
You cannot use the keyboard to activate the links within how-to topics and Help pop-up windows.	Use the Help menu to access the linked documents.
You cannot use Shift+F10 to open a pop-up menu.	Use Shift+F9 to open pop-up menus that are created for the SAS application. The generic menu that is provided by the Flash player cannot be opened by Shift+F9. Note: If you press Shift+F10 in Internet Explorer and no context menu is available, the browser will move the focus to the File menu for the browser tab. To return focus to the application area of the browser window, press Esc.
You cannot use the keyboard to access the close (x) button that is in the top right corner of a tab.	Make sure that the focus is on the tab, and then press Delete to close the tab.
You cannot use the keyboard to access the close (x) button that is in the top right corner of a tile in the tile pane.	Make sure that the focus is on the tile, and then press Delete to close the tile. (The object that is displayed in the tile is not deleted.)
Visual focus for the menu bar is indicated with an outline around the entire menu bar instead of around individual menus.	To select individual menus, use the left or right arrow key.
Sometimes, you cannot use the Tab key to move the focus to the application area of a web browser (that is, the part of the browser window that is controlled by the Flash player).	The following workaround is applicable to Internet Explorer only. Press Ctrl+number, where number is the ordinal position of the application’s tab in the set of tabs that are open in your browser window. Then press Tab to move the focus into the application area.
You cannot use the Tab key to move the focus outside of a code or expression editor. Pressing Tab within the editor only inserts tabs.	For Internet Explorer, press Shift+F10 and then press Esc to move the focus outside of the editor. For Firefox, press Alt+Tab to switch to another application. When you switch back, the focus will be outside of the editor.
You cannot use Ctrl+Alt+Shift+M to minimize or maximize the view if the focus is on the workspace bar.	No workaround is available.
If you tab to an item that is partially or entirely off-screen, the item is not automatically scrolled back into view.	Sometimes, you can use the arrow keys or the Tab key to scroll the item back into view.
When you use the Ctrl+plus sign keyboard shortcut to zoom in, some portions of the interface can become hidden from view.	Use the keyboard to access the hidden parts of the interface.
The Ctrl+plus sign and Ctrl+minus sign keyboard shortcuts for zooming in and out do not work on some menus unless the menus are first opened.	Open the menu before you use the keyboard shortcut.
The Ctrl+plus sign and Ctrl+minus sign keyboard shortcuts for zooming in and out do not work on all elements in the application window (for example, tooltips and button labels).	No workaround is available.
If you maximize a tile in the Home workspace and then use the Tab key to navigate, the focus appears to be lost after you tab away from the Log Off button.	After you tab away from the Log Off button, press the Tab key 5 more times to return the focus to the maximized tile.
You cannot use the keyboard to navigate in the Layout section because it is a Read-Only interface that is used for the visual verification of the elements that have been created.	Use the test button that is in the Layout section to preview your elements in a secondary window. The items that are displayed in the secondary window are identical to the items that are displayed in the Layout section, but unlike the items in the Read-Only Layout section, you can interact with the items in the secondary window. Note: After the application opens the secondary window, press Tab to move the focus to the window.
You cannot use the keyboard to access the color blocks in the Recently used section of the color selection control.	No workaround is available.
JAWS does not explain how to operate a drop-down list and drop-down menu.	JAWS refers to these controls as either "button", "button menu", or "combo box". In addition to using Ctrl+down arrow to open these drop-down lists and menus, you can also activate buttons and some button menus by pressing spacebar. Pressing spacebar either opens the control or selects the default item.
When JAWS reads the control names in a breadcrumb, it does not distinguish between the breadcrumb buttons that contain drop-down menus and those that do not.	Check for a drop-down menu by pressing Ctrl+down arrow on a breadcrumb button. A drop-down menu opens if one exists for that button.
When you use the down arrow to scroll through the items in a "combo box," any item that opens a secondary window will do so when you scroll down to it. This prevents you from navigating to items that are farther down in the drop-down list.	Press Ctrl+down arrow to scroll through the items in the drop-down list, and then press Enter or Tab to make a selection.
JAWS cannot read the contents of a tree table (that is, a table that contains a tree) unless the table is in Edit mode.	Make sure that the focus is in the tree table, and press F2 to enter Edit mode.
JAWS cannot read the content selection tree.	No workaround is available.
After you edit or delete a comment, the focus does not return to the comment.	Use the Tab key to return the focus to the comment.
JAWS incorrectly states that you should use Ctrl+Tab to switch tabs.	To switch from one tab to the next, press the left or right arrow key and then press Enter or spacebar.
When JAWS is running, pressing the up and down arrow in a number selector causes your browser to crash.	Enter the number instead of using the arrow keys to select it.
You cannot determine which cell in a table row has the focus unless the cell is in Edit mode.	No workaround is available.
When a date field with a calendar button is displayed in a table cell or selection list, sometimes you cannot move the cursor into the field or move the focus to the calendar button.	No workaround is available.
In the date field, you cannot use the keyboard to change the plus operator to a minus operator.	No workaround is available.
JAWS reads the minus operator in the date field as a dash.	No workaround is available.
When JAWS is running, some drop-down menus do not work correctly with the keyboard.	Changing the JAWS cursor mode (press Insert+Z) can sometimes help.

Accessibility Issue	Workaround
In the Time Period Set wizard and the Import Configuration wizard, you cannot tab to the button that expands the next section of the wizard.	No workaround is available.
In the Time Period Set wizard, you cannot tab, edit, or select the table cells of the wizard.	No workaround is available.
On the Import Configuration page, you cannot tab to the button in the Status column heading.	No workaround is available.
In the Hierarchy Import Configuration wizard, you cannot tab to Select Source Data or to Map to Hierarchy.	No workaround is available.
In some steps of the Content Import Configuration wizard, you cannot tab to the Next and Cancel buttons.	No workaround is available.

Exceptions in the Manage Rules Feature, the Manage Data Entry Forms Feature, and the SAS Strategy Management Data-Entry Form Portlet

Some exceptions to accessibility standards are documented in the following table. These exceptions apply to the following features of SAS Strategy Management:

the Manage Rules feature
the Manage Data Entry Forms feature
the SAS Strategy Management data-entry form portlet

Accessibility Issue	Workaround
When a modal secondary window is open in the application in Internet Explorer or Safari, JAWS and VoiceOver, respectively, can still access the controls (which should be blocked) in the background of the application.	Use a different browser, such as Firefox.
The previous tab, next tab, and list of tabs buttons are not accessible by keyboard.	No workaround is available.
The screen reader does not read the column heading when it reads the contents of a table cell.	No workaround is available.