The documentation for SAS Social Media Analytics is provided on a secure site that requires a user ID and password. You can obtain access to the secure site if you are a licensed customer of SAS Social Media Analytics. To request access, contact your SAS consultant. Or, contact SAS Technical Support directly. In order to expedite your request, please include SAS Social Media Analytics in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.