When you configure the alert notification templates to add a new field, you must also
add a corresponding
data object and notification variable to the parent
workflow template. Note that these fields are case-sensitive.
Note: Fields that are represented
as an array of objects are shown in the alert notification as a comma-separated
string.
To add fields to an
alert notification template, follow these steps:
-
Open the alert notification
template for editing.
-
Determine the field
or fields that you would like to add to the alert notification template.
For example, to add
the issue priority (ISSUEPRI) field to the SAS_Email_Message notification
template, do the following:
-
Open the SAS_Email_Message.st
notification template for editing.
-
Update the contents
to include the issue priority ($ISSUEPRI$) field. Be sure to add the
relevant field in all three template areas: html, text, and SMS.
You can add other business
object fields to the templates. You must add the $ character as a
prefix or suffix to these fields in the notification templates.
-
In SAS Workflow Studio, open the corresponding workflow template, and add a new data
object to reflect the field that you added to the notification templates.
Note: The data objects are case-sensitive.
-
Add the new data object to the
Notification Variables list for the Send Workflow Notification
policy.