Exceptions to Accessibility Standards
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Sometimes, you cannot
use the keyboard to sequentially navigate through the interface and
move the focus in a meaningful order.
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No workaround is available.
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The SAS High Contrast
theme has a few unresolved focus and contrast issues.
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For contrast issues,
select a different theme and then press Ctrl+~ to invert the colors.
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The SAS Light theme
and SAS Dark theme might not provide sufficient color contrast for
some users.
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Use the SAS Corporate
theme or the SAS High Contrast theme.
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JAWS cannot read some
of the controls in the application, such as images, icons, and buttons.
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No workaround is available.
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JAWS cannot read the
tooltips of items in trees, lists, and menus.
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No workaround is available.
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JAWS refers to table
controls as list boxes.
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When JAWS reports that
a control is a list box, keep in mind that it might actually be a
table.
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JAWS can sometimes read
controls that have been disabled.
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No workaround is available.
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Sometimes, JAWS does
not correctly work with the controls in the Preferences window.
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While you are in Virtual
PC cursor mode, traverse the entire window to familiarize yourself
with its contents before you change any of the settings. You might
need to switch between Forms mode and Virtual PC cursor mode to access
all of the controls.
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JAWS does not correctly
read the states in a tri-state check box tree if JAWS is not in Forms
mode.
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Disable the JAWS Virtual
PC cursor when you work with the check box tree. Tab to the tree,
and press Insert+Z to disable the Virtual PC cursor. When you finish
interacting with the tree, press Insert+Z to re-enable the Virtual
PC cursor.
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The keyboard shortcuts
that are used to interact with editable tables can conflict with keyboard
shortcuts for the JAWS forms mode.
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As a best practice,
disable the JAWS Virtual PC cursor when you work with tables. Tab
to the table, and press Insert+Z to disable the Virtual PC cursor.
When you finish interacting with the table, press Insert+Z to re-enable
the Virtual PC cursor.
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JAWS cannot read two-column
property tables.
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No workaround is available.
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JAWS does not correctly
read the information in a table:
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JAWS cannot read the column headings
of a table.
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When table cells are not editable
and the focus is on the body of the table, JAWS reads an entire row
at a time instead of cell by cell.
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When table cells are editable,
and the focus is on the body of the table, JAWS reads only the first
row of the table. If you use the arrow keys to select a cell or row,
then JAWS does not read anything. If you press Enter to edit a cell,
then JAWS reads the row that contains the edited cell.
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No workaround is available.
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When you are in a table
cell, if you press Home, End, Page Up, or Page Down, the selected
cell will change to be one in the first column of the currently displayed
columns for the table.
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Use the arrow keys to
navigate through the cells of the table.
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You cannot use the keyboard
to scroll to the left and the right in some tables.
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No workaround is available.
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You cannot use the keyboard
to activate the links within how-to topics and Help pop-up windows.
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Use the Help menu
to access the linked documents.
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You cannot use Shift+F10
to open a pop-up menu.
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Use Shift+F9 to open
pop-up menus that are created for the SAS application. The generic
menu that is provided by the Flash player cannot be opened by Shift+F9.
Note: If you press Shift+F10 in
Internet Explorer and no context menu is available, the browser will
move the focus to the File menu for the browser
tab. To return focus to the application area of the browser window,
press Esc.
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You cannot use the keyboard
to access the close (x) button that is in the top right corner of
a tab.
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Make sure that the focus
is on the tab, and then press Delete to close the tab.
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You cannot use the keyboard
to access the close (x) button that is in the top right corner of
a tile in the tile pane.
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Make sure that the focus
is on the tile, and then press Delete to close the tile. (The object
that is displayed in the tile is not deleted.)
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Visual focus for the
menu bar is indicated with an outline around the entire menu bar instead
of around individual menus.
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To select individual
menus, use the left or right arrow key.
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Sometimes, you cannot
use the Tab key to move the focus to the application area of a web
browser (that is, the part of the browser window that is controlled
by the Flash player).
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The following workaround
is applicable to Internet Explorer only.
Press Ctrl+ number,
where number is the ordinal
position of the application’s tab in the set of tabs that are
open in your browser window. Then press Tab to move the focus into
the application area.
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You cannot use the Tab
key to move the focus outside of a code or expression editor. Pressing
Tab within the editor only inserts tabs.
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For Internet Explorer,
press Shift+F10 and then press Esc to move the focus outside of the
editor.
For Firefox, press Alt+Tab
to switch to another application. When you switch back, the focus
will be outside of the editor.
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You cannot use Ctrl+Alt+Shift+M
to minimize or maximize the view if the focus is on the workspace
bar.
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No workaround is available.
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If you tab to an item
that is partially or entirely off-screen, the item is not automatically
scrolled back into view.
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Sometimes, you can use
the arrow keys or the Tab key to scroll the item back into view.
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When you use the Ctrl+plus
sign keyboard shortcut to zoom in, some portions of the interface
can become hidden from view.
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Use the keyboard to
access the hidden parts of the interface.
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The Ctrl+plus sign and
Ctrl+minus sign keyboard shortcuts for zooming in and out do not work
on some menus unless the menus are first opened.
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Open the menu before
you use the keyboard shortcut.
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The Ctrl+plus sign and
Ctrl+minus sign keyboard shortcuts for zooming in and out do not work
on all elements in the application window (for example, tooltips and
button labels).
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No workaround is available.
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If you maximize a tile
in the Home workspace and then use the Tab
key to navigate, the focus appears to be lost after you tab away from
the Log Off button.
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After you maximize the
tile, press the Tab key 10 to 25 times, and eventually, the focus
will return to the maximized tile.
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You cannot use the keyboard
to navigate in the Layout section because
it is a Read-Only interface that is used for the visual verification
of the elements that have been created.
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Use the test button
that is in the Layout section to preview
your elements in a secondary window. The items that are displayed
in the secondary window are identical to the items that are displayed
in the Layout section, but unlike the items
in the Read-Only Layout section, you can
interact with the items in the secondary window.
Note: After the application opens
the secondary window, press Tab to place the focus in the window.
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JAWS cannot read the
labels for the Red, Green,
and Blue fields in the Custom
Colors window.
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No workaround is available.
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You cannot use the keyboard
to access the color blocks in the Recently used section
of the color selection control.
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No workaround is available.
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JAWS does not explain
how to open a drop-down menu or drop-down list.
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Press Ctrl+down arrow
to open the control.
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When JAWS reads the
control names in a breadcrumb, it does not distinguish between the
breadcrumb buttons that contain drop-down menus and those that do
not.
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Check for a drop-down
menu by pressing Ctrl+down arrow on a breadcrumb button. A drop-down
menu will open if one exists for that button.
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When you use the down
arrow to scroll through the items in a "combo box," any
item that opens a secondary window will do so when you arrow down
to it and will prevent you from navigating to items that are farther
down in the drop-down list.
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Press Ctrl+down arrow
to scroll through the items in the drop-down list and then press Enter
or Tab to make a selection.
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When you add a date
value to the predefined list for a date element, you cannot use the
keyboard to access the date-selection button in the table cells in
the Customize Data window for the predefined
list.
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Enter the date value
in the field that is next to the date-selection button.
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JAWS cannot read the
contents of a tree table (that is, a table that contains a tree) unless
the table is in Edit mode.
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Make sure that the focus
is in the tree table, and press F2 to enter Edit mode.
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JAWS cannot read the
content selection tree.
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No workaround is available.
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Sometimes, after you
close a tab to hide it from view, you can still use the keyboard to
access the contents of the tab.
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No workaround is available.
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When you use the keyboard
to view the table properties from the Properties tab,
the application loses focus and you can no longer navigate using the
keyboard only.
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No workaround is available.
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When you use the keyboard
to select a check box on the Properties tab,
the application loses focus and you can no longer navigate using the
keyboard only.
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No workaround is available.
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When the application
prompts you for a user ID and password to access data, you cannot
navigate to the window using the keyboard only.
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No workaround is available.
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When you schedule a
query, and tab to the Select one or more triggers for
this query radio button, the New Time Event does
not become enabled. You cannot schedule a new query using only the
keyboard.
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No workaround is available.
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When you schedule a
query, you cannot tab to the radio buttons in the Grouping
conditions area.
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Press the Tab key to
move forward to the OK button, and then press
Shift+Tab to move backward to the Grouping conditions radio
buttons.
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When you schedule a
query, and specify a new time event, you cannot use the Tab key to
access all of the radio buttons.
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No workaround is available.
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JAWS cannot read the
diagram for building queries.
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No workaround is available.
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Preferences and go to the Global
Preferences page.
button, you must first move the focus to the table
before you press Ctrl+?.